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Error on using Storage Room expansion

GoldAdventurerGoldAdventurer
Reactions: 2,745
Posts: 255
Member, Private Tester
edited November 2017 in Bug Reporting
I would like to report about an error where I'm unable to expand my Storage Room using the
Storage Room 4 Slot Coupon.

Error
Bug type: Functionality

Brief bug summary: Unable to expand my storage room from 127 slots to 128 slots using the coupon.

More details:
Here are screenshots to demonstrate the issue:

EV3SP3A.jpg

dsCmIEf.jpg


Steps to reproduce:
1. Double click the coupon when I already have 127 storage slots.
2. Accept the confirmation I would like to expand from 127 to 128.
3. An error message appears explaining the expansion has failed and need to try again.

Character name: Any

Character level: Any

Character job: Any

World name: Luna

Date and time of the incident:
28th October, 2017 at 15:20 CET

I have already reported about this issue through the customer service during September and an answer I received is that the game team are doing their best to resolve this issue as soon as possible.
Unfortunately, I found this issue was not resolved as I this occurs for me right now during the Halloween event.

Thank you for listening!
  1. Did you encounter a similar issue with the storage coupon, too?5 votes
    1. Yes!! Please fix and compensate if needed!
       100% (5 votes)
    2. No, for me it's fine.
       0% (0 votes)

Comments

  • OdysseyTwoOdysseyTwo
    Reactions: 2,750
    Posts: 226
    Member, Private Tester
    edited November 2017
    Hey, how did you get an ODD number of Storage Slots?
  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited November 2017
    OdysseyTwo wrote: »
    Hey, how did you get an ODD number of Storage Slots?

    Probably a result of the EU Kradia-Demethos merge.

    GoldAdventurer
  • InvulgoInvulgo
    Reactions: 4,620
    Posts: 544
    Member
    edited November 2017
    Heyo

    I have forwarded this issue :)
  • BeamyRayBeamyRay
    Reactions: 920
    Posts: 8
    Member, Private Tester
    edited November 2017
    My girlfriend has this exact same issue, she reported it months ago too.
    Angelicaxoxo
  • DaisukeHarutoDaisukeHaruto
    Reactions: 1,935
    Posts: 243
    Member
    edited November 2017
    I think they should just give you the one slot
    GoldAdventurer
  • GoldAdventurerGoldAdventurer
    Reactions: 2,745
    Posts: 255
    Member, Private Tester
    edited November 2017
    I think they should just give you the one slot

    I'm very pessimistic about this as most of my requests have not been processed properly :(
  • GoldAdventurerGoldAdventurer
    Reactions: 2,745
    Posts: 255
    Member, Private Tester
    edited December 2017
    It was not fixed yet!! Why didn't you fix it??
    I have coupon now and it doesn't work! I want compensation!!! :angry
    Angelicaxoxo
  • YonaxYonax
    Reactions: 3,016
    Posts: 336
    Member, Private Tester
    edited December 2017
    A lot of Luna players have this issue since migration. Maybe they fix it after 2 years, one can only hope!
    GoldAdventurer
  • GoldAdventurerGoldAdventurer
    Reactions: 2,745
    Posts: 255
    Member, Private Tester
    edited December 2017
    Anything new? Nothing was done to reslove it.
  • tnyzngtnyzng
    Reactions: 800
    Posts: 168
    Member
    edited December 2017
    :angry:
  • OdysseyTwoOdysseyTwo
    Reactions: 2,750
    Posts: 226
    Member, Private Tester
    edited February 2018
    Scheduled Minor Patch – February 1, 2018
    Players who had an odd number of inventory and storage slots will have their slot number rounded up to the nearest 4.
  • GoldAdventurerGoldAdventurer
    Reactions: 2,745
    Posts: 255
    Member, Private Tester
    edited February 2018
    Due to the recent update which resolved the issue which I had an odd number of inventory and storage slots and the slot number have been rounded up to the nearest 4 - I can say the the bug has been resolved and may be closed or moved to the resolved bugs section.