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Cash Shop Transfer Issue: Character name not there

SolonSolon
Reactions: 600
Posts: 4
Member
edited March 2019 in General Chat
Hi Everyone,

I'm experiencing some problems with the cash shop transfer. I'm trying to transfer my Pink Headband to my Kaiser, but her name is not on the list. Does transfer to Kaisers/Nova characters not work?

The list also details some characters I've deleted long ago. Why are they on the list?

Thank you for your time.

Comments

  • RexaarRexaar
    Reactions: 3,655
    Posts: 927
    Member
    edited March 2019
    What class is the character you are trying to transfer the item from?
  • NeospectorNeospector
    Reactions: 9,860
    Posts: 2,146
    Volunteer Forum Moderator
    edited March 2019
    In addition to the originating character's class, what world are the characters in?
    Remember that transfers must be conducted in the same world, and that you cannot transfer between two worlds in a world alliance.