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Help fast please

doomraiderdoomraider
Reactions: 100
Posts: 5
Member
edited November 2016 in Archive
I was doing level 60 recommended quest on character: DoomRaider.
where i had to get a disguise. And i think i got stuck in a cut scene.
please help me out quick so i can go on playing. :)

also lots of money and sick gear would be appreciated.

Thanks

Comments

  • doomraiderdoomraider
    Reactions: 100
    Posts: 5
    Member
    edited November 2016
    I already found out i can log in with other characters.
    I made a new character: Zuen.
    no troubles whatsoever.
  • doomraiderdoomraider
    Reactions: 100
    Posts: 5
    Member
    edited November 2016
    Please i want to play
  • AggraphineAggraphine
    Reactions: 19,415
    Posts: 3,553
    Member
    edited November 2016
    Knowing the class, and what quest you were doing, would be very beneficial.
  • doomraiderdoomraider
    Reactions: 100
    Posts: 5
    Member
    edited November 2016
    I already told u what the quest was, and im a warrior.
    how can such a serious matter like this be taken so lightly and go without response for almost 24 hour?

    is maple really this shitty? wtf man, im really unreasonably angry at this game.
    I try it for the first time in 8 years or so, and all my things go to .

    World of Warcraft gamemasters would have helped me out within an hour of this post...
    so
  • doomraiderdoomraider
    Reactions: 100
    Posts: 5
    Member
    edited November 2016
    Thread Title:
    [Stuck] 19000-####### (Your Ticket Number)
    Body:
    Hello. My ticket number is ########. Can you please look into this?
    Character Name: Artasi
    World : Scania
  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited November 2016
    I'm sorry but we still have no idea what you were doing or where.
    I will try to guess.

    Since you say you got stuck in a cutscene, your issue might be this. You can try restarting your computer to clear it, if that is the case. (Note that you need to do a full shutdown because the normal one is not always enough).

    Another possibility is that you were teleported to Ereve for the quest, and your game crashed when you entered the map Knights Chamber. This is only applicable if you are in Luna (European server). If that is the case, then it is a bug that is currently affecting many players, and Nexon is working on resolving it. They are, unfortunately, unable to get specific characters out of there. I don't know why.

    If it is neither of those things, please try to be a little more clear.
    "Warrior" is a very general term. What is your character, exactly?
    What happens when you try to log in on the character? Does the game crash? Do you log in but can't move? Does a cutscene play but you can't get out of it?
    Thokim
  • ThokimThokim
    Reactions: 615
    Posts: 102
    Member
    edited November 2016
    Hello Mapler,

    I am sorry that I could not assist you sooner and I do apologize for the delayed response.
    As there have been a few maintenance periods that have already passed, your character should no longer be affected. However, if you are still experiencing issues with your character(s). please submit a ticket through our customer support page so that we may be able to further investigate this issue.

    Thank you again for your patience and support!
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