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[NOTICE] Compensation for Unscheduled Maintenance

Comments

  • KThxBaiNaoKThxBaiNao
    Reactions: 11,690
    Posts: 300
    Member
    edited December 2016
    Hey everyone,

    On Wednesday, we blocked some players who had lost their item potential.

    Just now, we have released the block and awarded these players the item with the potential they lost, if any.

    · We previously announced this in the following link: http://forums.maplestory.nexon.net/discussion/5554/notice-compensation-for-unscheduled-maintenance
    · However, we have updated the compensation for these players to be:
    o Compensation: These affected Maplers will be given:
    - Six 1-hour 2x EXP Coupons (7 day)
    - Six 1-hour 2x Drop Coupons (7 day)
    - Two Red Cubes (7 day)
    - One 7-day Hired Merchant (Mushroom House Elf)
    - 3 Black Cubes
    - 5 Philosopher’s Book
    JSyraX
  • JSyraXJSyraX
    Reactions: 785
    Posts: 31
    Member
    edited December 2016
    KThxBaiNao
    KThxBaiNao said:

    Hey everyone,

    On Wednesday, we blocked some players who had lost their item potential.

    Just now, we have released the block and awarded these players the item with the potential they lost, if any.

    · We previously announced this in the following link: http://forums.maplestory.nexon.net/discussion/5554/notice-compensation-for-unscheduled-maintenance
    · However, we have updated the compensation for these players to be:
    o Compensation: These affected Maplers will be given:
    - Six 1-hour 2x EXP Coupons (7 day)
    - Six 1-hour 2x Drop Coupons (7 day)
    - Two Red Cubes (7 day)
    - One 7-day Hired Merchant (Mushroom House Elf)
    - 3 Black Cubes
    - 5 Philosopher’s Book
    When will be able to trade, drop items etc?
  • surisuri
    Reactions: 635
    Posts: 31
    Member
    edited December 2016
    KThxBaiNao
    KThxBaiNao said:

    Hey everyone,

    On Wednesday, we blocked some players who had lost their item potential.

    Just now, we have released the block and awarded these players the item with the potential they lost, if any.

    · We previously announced this in the following link: http://forums.maplestory.nexon.net/discussion/5554/notice-compensation-for-unscheduled-maintenance
    · However, we have updated the compensation for these players to be:
    o Compensation: These affected Maplers will be given:
    - Six 1-hour 2x EXP Coupons (7 day)
    - Six 1-hour 2x Drop Coupons (7 day)
    - Two Red Cubes (7 day)
    - One 7-day Hired Merchant (Mushroom House Elf)
    - 3 Black Cubes
    - 5 Philosopher’s Book



    Thank you GMkThnBainao for posting but none of my items have been fixed as of yet !



    I had:

    1. 5 legendary superior pendents ( 4 with +10 ATT bonus potentials ).

    2. 1 Unique superior pendent

    3. 2 unique cracked rings ( 1 with epic Bonus Pot )

    4. Unique SW gloves

    All of the above items are now clean with NO POTENTIAL.

    Yeah so if you could please get back to me on what can be done about this it would be appreciated.

    Thank you very much.

  • ArchaviusArchavius
    Reactions: 800
    Posts: 2
    Member
    edited December 2016
    I'm very happy I got access back to my account, but I am kinda bummed that the items are still not fixed. More importantly, I think knowing a time/date we can trade would really help out here. I've been asking someone to hold an item for over a week now and the bug didn't help out too much with this transaction, and when I logged on I was really hoping I could finally buy the item, but nope :(
  • Marga95Marga95
    Reactions: 880
    Posts: 107
    Member
    edited December 2016
    the fact is u nx gift we 7 days store for compensation and now we can't use it . i still bought before the maintennace the special 1,9k black friday store and i can't use it...
  • MadelionMadelion
    Reactions: 640
    Posts: 8
    Member
    edited December 2016
    KThxBaiNao
    KThxBaiNao said:

    Hey everyone,

    On Wednesday, we blocked some players who had lost their item potential.

    Just now, we have released the block and awarded these players the item with the potential they lost, if any.

    · We previously announced this in the following link: http://forums.maplestory.nexon.net/discussion/5554/notice-compensation-for-unscheduled-maintenance
    · However, we have updated the compensation for these players to be:
    o Compensation: These affected Maplers will be given:
    - Six 1-hour 2x EXP Coupons (7 day)
    - Six 1-hour 2x Drop Coupons (7 day)
    - Two Red Cubes (7 day)
    - One 7-day Hired Merchant (Mushroom House Elf)
    - 3 Black Cubes
    - 5 Philosopher’s Book
    We can't drop, buy or do anything! We are hell banned. When will this be fixed?! You said you've unblocked us but we're still locked!
    Saimoyi
  • JSyraXJSyraX
    Reactions: 785
    Posts: 31
    Member
    edited December 2016
    Marga95
    Marga95 said:

    the fact is u nx gift we 7 days store for compensation and now we can't use it . i still bought before the maintennace the special 1,9k black friday store and i can't use it...
    SAME LMAO
  • ikematsuikematsu
    Reactions: 560
    Posts: 9
    Member
    edited December 2016
    KThxBaiNao
    KThxBaiNao said:

    Hey everyone,

    On Wednesday, we blocked some players who had lost their item potential.

    Just now, we have released the block and awarded these players the item with the potential they lost, if any.

    · We previously announced this in the following link: http://forums.maplestory.nexon.net/discussion/5554/notice-compensation-for-unscheduled-maintenance
    · However, we have updated the compensation for these players to be:
    o Compensation: These affected Maplers will be given:
    - Six 1-hour 2x EXP Coupons (7 day)
    - Six 1-hour 2x Drop Coupons (7 day)
    - Two Red Cubes (7 day)
    - One 7-day Hired Merchant (Mushroom House Elf)
    - 3 Black Cubes
    - 5 Philosopher’s Book
    I didn't get the One 7-day Hired Merchant (Mushroom House Elf) ... i guess it because i can't sell or drop anything.. i still don't have my faf polearm 14 stars !!
  • KimiBoshiKimiBoshi
    Reactions: 400
    Posts: 10
    Member
    edited December 2016
    Missing two primed fairy hearts and 3 1h weapon primes.
    >Hellbanned
    >Inventory's Full, so can't even open Philo Books
    >Philo Books expire in 3 days...
  • XCaedisXXCaedisX
    Reactions: 755
    Posts: 16
    Member
    edited December 2016
    Game _still_ doesn't work for me. Still crashes after region selection, with the same error mentioned in my previous post. That's fantastic. Best update ever. All the compensation I get for not being able to play is going to expire by the time I'm able to play.
  • NEINheartNEINheart
    Reactions: 410
    Posts: 7
    Member
    edited December 2016
    Well I can log in now, so thanks for that :) However I cannot trade or drop items which is fairly annoying. Also I did not recieve the store. Any idea when at least the hellban will get lifted? The compensation can wait as far as I am concerned but currently I cannot even do zakum because I cannot drop the Eye of fire.
  • ZoriZori
    Reactions: 420
    Posts: 2
    Member
    edited December 2016
    ikematsu
    ikematsu said:

    KThxBaiNao
    KThxBaiNao said:

    Hey everyone,

    On Wednesday, we blocked some players who had lost their item potential.

    Just now, we have released the block and awarded these players the item with the potential they lost, if any.

    · We previously announced this in the following link: http://forums.maplestory.nexon.net/discussion/5554/notice-compensation-for-unscheduled-maintenance
    · However, we have updated the compensation for these players to be:
    o Compensation: These affected Maplers will be given:
    - Six 1-hour 2x EXP Coupons (7 day)
    - Six 1-hour 2x Drop Coupons (7 day)
    - Two Red Cubes (7 day)
    - One 7-day Hired Merchant (Mushroom House Elf)
    - 3 Black Cubes
    - 5 Philosopher’s Book
    I didn't get the One 7-day Hired Merchant (Mushroom House Elf) ... i guess it because i can't sell or drop anything.. i still don't have my faf polearm 14 stars !!
    Try to relog so u`ll get it (Mushroom House Elf+ other gifts )
    Im still banned in the rankings, hope you can fix this too .
  • xSokoxSoko
    Reactions: 1,350
    Posts: 29
    Member
    edited December 2016
    XCaedisX
    XCaedisX said:

    Game _still_ doesn't work for me. Still crashes after region selection, with the same error mentioned in my previous post. That's fantastic. Best update ever. All the compensation I get for not being able to play is going to expire by the time I'm able to play.
    I think my friend has same problem, he doesn't has problem with Frederick but he cannot log in to maple - try to reinstall maple, for him it work :)

    I aslo can log in - I didn''t get the shop. I go to take staff from Frederick, dmg skin and ilbi disappeared but it's not a problem for me, my knuckle still don't have 9%str unique (I have only picture with old unique, I did that screen 2 weeks ago).
    I am glad I can log in - and I can drop etc normaly :) thanks nexon for back me to game ;) I hope I don't find another problems :P

    Edit: after rlg I check box again and there is shop also ;)
  • NEINheartNEINheart
    Reactions: 410
    Posts: 7
    Member
    edited December 2016
    Relogging solved the problem for me
  • Marga95Marga95
    Reactions: 880
    Posts: 107
    Member
    edited December 2016
    NEINheart
    NEINheart said:

    Relogging solved the problem for me
    U can trade?
  • NEINheartNEINheart
    Reactions: 410
    Posts: 7
    Member
    edited December 2016
    Marga95
    Marga95 said:

    NEINheart
    NEINheart said:

    Relogging solved the problem for me
    U can trade?
    Yes :)
  • XCaedisXXCaedisX
    Reactions: 755
    Posts: 16
    Member
    edited December 2016
    xSoko
    xSoko said:

    XCaedisX
    XCaedisX said:

    Game _still_ doesn't work for me. Still crashes after region selection, with the same error mentioned in my previous post. That's fantastic. Best update ever. All the compensation I get for not being able to play is going to expire by the time I'm able to play.
    I think my friend has same problem, he doesn't has problem with Frederick but he cannot log in to maple - try to reinstall maple, for him it work :)

    I aslo can log in - I didn''t get the shop. I go to take staff from Frederick, dmg skin and ilbi disappeared but it's not a problem for me, my knuckle still don't have 9%str unique (I have only picture with old unique, I did that screen 2 weeks ago).
    I am glad I can log in - and I can drop etc normaly :) thanks nexon for back me to game ;) I hope I don't find another problems :P

    Edit: after rlg I check box again and there is shop also ;)
    Thanks for trying to help, but I'm afraid uninstalling/reinstalling didn't help. Same crash, same error, even after reinstalling the game. Guess I just can't play anymore. Thanks, Nexon.
  • serveyou123serveyou123
    Reactions: 750
    Posts: 41
    Member
    edited December 2016
    @KThxBaiNao , Please recheck this issue, even though we are unblock and can trade agian. The Items still don't have potential!
  • Marga95Marga95
    Reactions: 880
    Posts: 107
    Member
    edited December 2016
    now you can trade , but we have lost items....
  • SaifsSaifs
    Reactions: 1,015
    Posts: 30
    Member
    edited December 2016
    serveyou123
    serveyou123 said:

    @KThxBaiNao , Please recheck this issue, even though we are unblock and can trade agian. The Items still don't have potential!
    Yes, I feel like we were blocked for no reason at all if our items weren't even returned to their original potentials and stars. My items are still wiped of their potentials and I thought the 3 days i was locked out of my account was so that they could be fixed.