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[Cernium] Delicious Candy quest not appearing
Bug type: Quest functionality
Description: When doing the new Cernium questline, upon completing the prior quest and attempting to start the quest [Cernium] Delicious Candy, the lightbulb for the quest does not appear over the character who starts it, nor in the Available Quests log or the Glory popup or other quest popups on the left side of the screen. Walking outside the Palace Main Hall map prompts a Navigation arrow to point me back into the main hall, and also indicates the name of the quest it's directing me to (the only reason I know the name of the quest).
The navigation arrow directs the character back inside the Palace Main Hall, and vanishes upon walking between Carlisle and Edea with a note of "You have arrived at your destination!" But no quest prompt appears, and clicking the two NPCs just gives their generic comments (Carlisle's "My duty is to keep the peace in the holy land of Cernium." and Edea's "Quiet, I'm thinking.").
Returning to the Outpost and attempting to resume the Cernium questline forces me to go through the cutscene immediately prior (with Seren and the sword), but does not make the quest bubble appear. Nor did logging out of the character and logging back in. Completely force-closing the game and reopening it likewise did not make the quest bubble appear.
Character name: Decokitty
Character level: 201
Character job: Wild Hunter
World name: Elysium
Date and time: 10:30pm Mountain Time, Dec. 19, 2019
Comments
Character name : Tatsukakkei
Level: 206
Job: Kinesis
World: Bera
10:00 ish am UCT
Character name : spareblade
Level: 214
Job: Dark Knight
World: Scania
Character: Teieria
Level: 235
Job: Luminous
World: Aurora
Date/time: Dec 21, 9:45 PST