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2x EXP/DROP Event DC/Lag. followed by permaban
Hi all,
Was training on my kanna during the 2x Anniversary EXP/Drop Bonanza event on my kanna. Was constantly being DC'd due to the supposed influx of players. After I found a map, I trained for about 35 minutes or so. Got DC'd once again but this time I was logged out. Logged back in, tried to join a server and received the notification that I was permabanned. I have not installed any programs/hacks ever, let alone recently. Did this happen to anyone else?
Thanks
Comments
Brother, didn't you know that playing Kanna in this game is illegal? Sorry but I don't think you can get your account back
Here guys let´s give you a 2x exp event even though our servers are terrible and we only have 20 channels and even without the exp event the servers are full. Will we give you more channels to play on? No why would we?
Oh one last thing! You might get banned due to glitches that happen due to server lag, completely our fault but you will get banned.
Seems like it has happened to many people. Hoping it's a big enough issue that nexon can investigate it more!
Was this during the 2x event?
Really hoping nexon fixes this. Possibly some hackers truly did get banned as deserved, but it seems like this ban wave had a heavy impact on innocent players like myself.
Hackers getting banned? Likely, but not like it matters as they´ll just have another account running shortly after. The truth is that Nexon's autobanning only works on players, botters will set up new shop and keep on because you are banning an account, not an IP, neither are they enhancing security to avoid whatever program they run from working.
So many measures are put on Kanna because its the most botted character of them all, and instead of removing the spawn increase from Kishin and deal with the core of the issue they just dance around it instead. Playing Kanna is playing Russian Roulette, its pure chance if you get banned or not. Being this way for years too, everytime anything big happens and legit Kannas are getting banned.
I understand here, but there were many honest players getting banned and it's just sad to see. Quite bias since I was one of those players to get banned. The point of all of this is not to raise awareness about deserved bans, but false bans for honest and legitimate players.
You got a reply back already?
Do you know anyone that has heard back from nexon by any chance?
I sent a ticket in as soon as it happened to me because I am new to the game and didnt know why it happened.
I checked the forum and was like oop- I guess I picked the wrong character to main since I chose Kanna.
I sent my message to them around 11pm EST on 5/9/2020.
No reply yet but it said up to 48 hours - with the additional hours from being overwhelmed or something.
Fingers crossed!