[New Users] Please note that all new users need to be approved before posting. This process can take up to 24 hours. Thank you for your patience.
Check out the v.269 Ride the Lightning patch notes here!
If this is your first visit, be sure to check out the Forums Code of Conduct: https://forums.maplestory.nexon.net/discussion/29556/code-of-conducts

Bug at Root Abyss Prequest (Can't leave the map)

MalphesMalphes
Reactions: 300
Posts: 3
Member
edited August 2020 in Bug Reporting
Bug-type: Quest-bug , stuck in map

Brief bug summary: I was doing the Root Abyss pre quest when during one of the quests I selected the option to not skip the cutscene right after I finished the conversation with the npc, right after that the npc alicia disappeared from the map and got stuck there, I tried everything but I couldn't get out.

Below the image of the map I'm stuck (help I'm can't leave)

https://imgur.com/kDh7TNo

Character name:yLastKaiser

Character level:152

Character job:Kaiser

World name:Reboot





Comments

  • EmlaynEmlayn
    Reactions: 500
    Posts: 10
    Member
    edited August 2020
    I was doing Root Abyss PQs and got to the cutscene where Vellum is supposed to kick you out of the Root Abyss and I'm not trapped in Vellum's lair, I can not teleport out or click anything. I tried relogging and forfeiting the quest but I'm still trapped.
    World: Burning
    Character Name: BleakCutzer
  • MalphesMalphes
    Reactions: 300
    Posts: 3
    Member
    edited August 2020
    Malphes wrote: »
    Bug-type: Quest-bug , stuck in map

    Brief bug summary: I was doing the Root Abyss pre quest when during one of the quests I selected the option to not skip the cutscene right after I finished the conversation with the npc, right after that the npc alicia disappeared from the map and got stuck there, I tried everything but I couldn't get out.

    Below the image of the map I'm stuck (help I'm can't leave)

    https://imgur.com/kDh7TNo

    Character name:yLastKaiser

    Character level:152

    Character job:Kaiser

    World name:Reboot





    EDIT: My problem was solved after sending a ticket through nexon's support and explaining my problem, which was solved in less than a day.

    support link: https: //support-maplestory.nexon.net/

    Special thanks to GM Jotuh for the quick response and resolution to my ticket
  • BossRunOnlyBossRunOnly
    Reactions: 110
    Post: 1
    Member
    I was doing Root Abyss PQs and got to the cutscene where Vellum is supposed to kick you out of the Root Abyss and I'm not trapped in Vellum's lair, I can not teleport out or click anything. I tried relogging and forfeiting the quest but I'm still trapped.
    World: Reboot

    Character name: BossRunOnly

    Character level:132

    Character job: lumi
    CilanVelmont