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Bug at Root Abyss Prequest (Can't leave the map)

MalphesMalphes
Reactions: 300
Posts: 3
Member
edited August 2020 in Bug Reporting
Bug-type: Quest-bug , stuck in map

Brief bug summary: I was doing the Root Abyss pre quest when during one of the quests I selected the option to not skip the cutscene right after I finished the conversation with the npc, right after that the npc alicia disappeared from the map and got stuck there, I tried everything but I couldn't get out.

Below the image of the map I'm stuck (help I'm can't leave)

https://imgur.com/kDh7TNo

Character name:yLastKaiser

Character level:152

Character job:Kaiser

World name:Reboot





Comments

  • EmlaynEmlayn
    Reactions: 500
    Posts: 10
    Member
    edited August 2020
    I was doing Root Abyss PQs and got to the cutscene where Vellum is supposed to kick you out of the Root Abyss and I'm not trapped in Vellum's lair, I can not teleport out or click anything. I tried relogging and forfeiting the quest but I'm still trapped.
    World: Burning
    Character Name: BleakCutzer
  • MalphesMalphes
    Reactions: 300
    Posts: 3
    Member
    edited August 2020
    Malphes wrote: »
    Bug-type: Quest-bug , stuck in map

    Brief bug summary: I was doing the Root Abyss pre quest when during one of the quests I selected the option to not skip the cutscene right after I finished the conversation with the npc, right after that the npc alicia disappeared from the map and got stuck there, I tried everything but I couldn't get out.

    Below the image of the map I'm stuck (help I'm can't leave)

    https://imgur.com/kDh7TNo

    Character name:yLastKaiser

    Character level:152

    Character job:Kaiser

    World name:Reboot





    EDIT: My problem was solved after sending a ticket through nexon's support and explaining my problem, which was solved in less than a day.

    support link: https: //support-maplestory.nexon.net/

    Special thanks to GM Jotuh for the quick response and resolution to my ticket
  • BossRunOnlyBossRunOnly
    Reactions: 110
    Post: 1
    Member
    I was doing Root Abyss PQs and got to the cutscene where Vellum is supposed to kick you out of the Root Abyss and I'm not trapped in Vellum's lair, I can not teleport out or click anything. I tried relogging and forfeiting the quest but I'm still trapped.
    World: Reboot

    Character name: BossRunOnly

    Character level:132

    Character job: lumi
    CilanVelmont