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Globe Tree Won't Upgrade; Crystal Energy Over 200.

slamduncan21slamduncan21
Reactions: 700
Posts: 3
Member
edited December 2020 in Bug Reporting
Bug type: User interface / Functionality
Brief bug summary: Globe tree will not automatically upgrade after 12/18's maintenance, and crystal energy collects in excess of 200.

More details: I had three trees registered already in my Globe Chair interface, and proceeded to farm Crystal Energy as usual, to upgrade to the next tier (adding Chair pieces). However, despite collecting all the Crystal Energy for the day, it did not upgrade, and the UI reads "500/200" for the Crystal Energy, with no prompt from Cassandra that the Chair section was ready to have items added to it.

Steps to reproduce: Have 3 trees added to Globe Chair UI already. Did not have a session of Crystal Energy farming before 12/18 maintenance. Farmed all Crystal Energy for the day of 12/19. Find excess of [more than 200]/200 Crystal Energy and no ability to upgrade to next tier of Globe chair.

Character name: Anshinn

Character level: 170

Character job: Kanna

World name: Scania

Date and time of the incident: December 19, 2020 at 14:41 PST

Comments

  • DawningBluezDawningBluez
    Reactions: 500
    Post: 1
    Member, Private Tester
    edited December 2020
    unknown.png I actually have the same exact problem on my character unfortunately and the same problem on another character, please fix this nexon
    Character name: Begae
    Character Lvl: 258
    Class: Dawn warrior
    World Name: Bera
    Date and time of the incident: December 19, 2020 at 3:00 pm pst
  • AlfuhWulfAlfuhWulf
    Reactions: 900
    Posts: 5
    Member, Private Tester
    edited December 2020
    I am having the same issue. I am currently at Lv. 3 with 500/200 and I have the 3 chairs in order to level up.

    Character name: CovertWulf
    Character Lv: 256
    Class: Night Lord
    World Name: Elysium
    Date and time of the incident: December 19, 2020 at 7:55 pm PST
  • Razgaming88Razgaming88
    Post: 1
    Member
    hdbT0XG
    same problem.
    Character name: ByakuyaS0ulz
    Character Lvl: 235
    Class: Adele
    World Name: Reboot
    Date and time of the incident: December 19, 2020 at 5:00 pm pst
  • evaxtangaevaxtanga
    Post: 1
    Member
    Same problem here lvl 3 200/200

    id: SangreNegra lvl 218
    Class: shadower
    Server: luna
  • JonathanAlonzoJonathanAlonzo
    Reactions: 600
    Posts: 4
    Member
    edited December 2020
    same problem for me as well.
    IGN: Jimin
    Class: Ice/Lightning Arch Mage
    Server: Elysium
    Date and time of the incident: 12/20/2020 16:22 pst
    yDHGZBt.jpg
  • gi4d2gi4d2
    Reactions: 200
    Post: 1
    Member
    edited December 2020
    I am also experiencing this issue. Chair is level 2 with 3 trees registered, but my Crystal Energy is 700/200
    Character name: SplurtDiablo
    Character Lv: 249
    Class: Zero
    World Name: Elysium
    Date and time of the incident: December 20, 2020 at 6:50 pm PST
  • NagasuNagasu
    Reactions: 100
    Post: 1
    Member
    same problems for me as well
    Character name: NagaProd
    Character Lv: 221
    Class: Evan
    World Name Elysium
    Date and time of the incident: December 21, 2020 at 4:56 am PST
  • GhibleeGhiblee
    Reactions: 3,795
    Posts: 684
    Member
    edited December 2020
    Hello,

    We applied a fix to address this issue where players were unable to automatically level up from Lv. 2 to Lv. 3 even when meeting all the requirements.
    Please re-log in if you don't see such change on your affected character.
    If you still experience this issue, please let us know by commenting your IGN/World!

    https://forums.maplestory.nexon.net/discussion/29950/maple-globe-level-up-issue-fixed-12-21?new=1
  • slamduncan21slamduncan21
    Reactions: 700
    Posts: 3
    Member
    edited December 2020
    Hello,

    I really appreciate that there has been a fix applied! However, my affected characters still appear to be bugged, despite multiple re-logins /full shutdowns and restarts of the game. These characters are found here:

    World: Scania
    Characters: 1) Anshinn (a Kanna) and 2) Anwarion (a Pathfinder).

    Thanks again!
  • rblehrbleh
    Post: 1
    Member
    Same issue here, it still doesn't work after the fix.

    World: Reboot
    Characters: rbleh (Illium lvl 244) & kableh (Kanna lvl 222)

    Currently, I'm a couple hundred points above the cap of 200, so if it is possible, I would like to be able to move forward a few levels correspondingly
    Screenshot_761.png
    Thank you :)
  • GhibleeGhiblee
    Reactions: 3,795
    Posts: 684
    Member
    edited December 2020
    Hello,
    We've reported the issue once again for further investigation.
    Thank you for the report :)
  • GhibleeGhiblee
    Reactions: 3,795
    Posts: 684
    Member
    edited December 2020
    Hello,
    The affected characters need 3 materials of each UP TO the level they should be in to fix the glitch.
    Please see how many Crystal Energies you have on your UI and what level you should be.
    When you collect 3 materials up to that level, you will automatically level up to that point.

    Each level up requires the following amount of Crystal Energies:
    Lv. 2 Tree: 100 Crystal Energies
    Lv. 3 Chair: 200 Crystal Energies
    Lv. 4 Mini Figure 1: 200 Crystal Energies
    Lv. 5 Pose: 300 Crystal Energies
    Lv. 6 Base: 300 Crystal Energies
    Lv. 7 Glass: 400 Crystal Energies
    Lv. 8 Expression: 400 Crystal Energies
    Lv. 9 Effects: 500 Crystal Energies
    Lv. 10 Mini Figure 2: 500 Crystal Energies
    Lv. 11 Music: 500 Crystal Energies

    For example: If player has 1100 Crystal Energies as Lv. 2, they have enough to be Lv. 6 so they need 3 trees, chairs, mini figures, and poses registered to level up. When they do this, they'll automatically level up to Lv. 6 right away.
  • kayluhkayluh
    Reactions: 500
    Posts: 2
    Member
    edited September 14
    Ghiblee wrote: »
    Hello,

    We applied a fix to address this issue where players were unable to automatically level up from Lv. 2 to Lv. 3 even when meeting all the requirements.
    Please re-log in if you don't see such change on your affected character.
    If you still experience this issue, please let us know by commenting your IGN/World!

    https://forums.maplestory.nexon.net/discussion/29950/maple-globe-level-up-issue-fixed-12-21?new=1

    hi i'm experiencing the same issue!
    my ign is veranine on bera
  • DiamondSkyyDiamondSkyy
    Reactions: 1,375
    Posts: 77
    Member
    edited December 2020
    I'm having this issue in Scania with the poses section. I have 3 poses and the 300 crystals but it never moved me to the next level. I can't progress except for collecting more globes.

    Ign: xSundancex
    Char: Adele
    Lvl 211
  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited December 2020
    DiamondSkyy wrote: »
    I'm having this issue in Scania with the poses section. I have 3 poses and the 300 crystals but it never moved me to the next level. I can't progress except for collecting more globes.

    Ign: xSundancex
    Char: Adele
    Lvl 211

    Be aware that the "Stand" pose doesn't count as one of the three, since it's the default.
    DiamondSkyy
  • DiamondSkyyDiamondSkyy
    Reactions: 1,375
    Posts: 77
    Member
    edited January 2021
    Ty, I didn't realize it at first.