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New character skin color - always Light

AKradianAKradian
Reactions: 40,345
Posts: 6,342
Member, Private Tester
edited November 2016 in Bug Reporting
Bug type: Character customization

Bug summary: All new characters are created with "light" skin tone, regardless of color selected by user.

Steps to reproduce:
1. Create a new character (so far confirmed for Explorers, Resistance, and Evan)
2. Select Tanned, Dark, or Pale skin tone.
3. Complete the character creation.
4. Observe that the newly-created character, on the character-selection screen, has Light skin.
SkaihartJettLuvsU

Comments

  • KeepComingBackKeepComingBack
    Reactions: 2,960
    Posts: 214
    Member
    edited November 2016
    Bumping this because I've been having the same issue with a few of my characters (Mechanic and Phantom). Both Tanned and Dark skin gets reconfigured to Light upon creation.

    Account is created after the service merge, characters are on Broa.

    Edit: No issues with class though.
  • GalastaciaGalastacia
    Reactions: 200
    Post: 1
    Member
    edited November 2016
    Same problem is happening on reboot,nova,chaos,and renegade. All tanned or dark characters created all look pale
  • NeoDeltaNeoDelta
    Reactions: 300
    Post: 1
    Member
    edited November 2016
    Can confirm with this as well. Was trying to create a tanned Blaster in Renegade twice, but each time the game created a pale one instead.
  • JenAskarJenAskar
    Reactions: 1,010
    Posts: 48
    Member
    edited November 2016
    I can confirm this too. Wanted to make a new blaster on Luna, selected tanned skin, ended up with light. Everything else worked but skin tone.
  • emperor52emperor52
    Reactions: 2,140
    Posts: 50
    Member, Private Tester
    edited November 2016
    I already contacted support and got a ticket set up, but also wanted to post that I'm having this issue as well.
  • SkaihartSkaihart
    Reactions: 300
    Post: 1
    Member
    edited November 2016
    Whenever I try to create a new character, their skin tone changes from whatever I chose to be default Light skin tone. Not quite sure why this is happening, but someone mentioned it before on the forums and it's also happening to my little brother.
  • NeospectorNeospector
    Reactions: 9,960
    Posts: 2,146
    Volunteer Forum Moderator
    edited November 2016
    Hi, could you please format your post with the official guidelines?

    Bug type:

    Brief bug summary:

    More details:

    (anything not included in the other sections of your report)

    Steps to reproduce:

    (if not covered in the summary)

    Character name:

    Character level:

    Character job:

    World name:

    Date and time of the incident:

    (mention your time zone if you aren't posting Pacific time)
  • SkaihartSkaihart
    Reactions: 300
    Post: 1
    Member
    edited November 2016
    Ah thank you. Hard to believe this has been going on for this long. It's lame because my little brother is missing events since he doesn't want to make a character right now. :/
  • LearnLearn
    Reactions: 300
    Posts: 11
    Member
    edited November 2016
    When making an Explorer (F), it will not allow me to be tanned or dark. Help?
  • PanthaeroPanthaero
    Reactions: 300
    Posts: 3
    Member
    edited November 2016
    Im trying to make a battle mage in Scania (about 430pm est), but everytime I create my resistance character the skin tone turns from tanned to light. #blacklivesmatter
  • JenAskarJenAskar
    Reactions: 1,010
    Posts: 48
    Member
    edited December 2016
    Honestly, Im dissapointed this hasnt been fixed yet.

  • xL0LinatorxxL0Linatorx
    Reactions: 500
    Posts: 7
    Member
    edited December 2016
    Still not fixed :T
  • tirrutirru
    Reactions: 200
    Posts: 4
    Member
    edited December 2016
    Bumping.. sad that this isn't fixed yet, I expect a skin change coupon.
  • cruelyouthcruelyouth
    Reactions: 100
    Posts: 2
    Member
    edited December 2016
    *sigh* this is still happening and i don't see anything in the update notes about this being fixed.
  • JenAskarJenAskar
    Reactions: 1,010
    Posts: 48
    Member
    edited December 2016
    we can always hope that it's something they are working on during this extended maintenance but I'm not gonna hold my breath.

    If someone could just give us an update that its being looked at that, or even acknowledged as a thing then that would be great. I know one things for sure, im not about to spend NX to fix something that i shouldn't have had to spend NX on in the first place.

    Maybe its just me as well, but it comes across as racist that this isn't more of a priority.

    EDIT - SUrprise, Surprise, STILL not fixed.