[New Users] Please note that all new users need to be approved before posting. This process can take up to 24 hours. Thank you for your patience.
Check out the v.256 - The Dark Ride: Limbo Patch Notes here!
If this is your first visit, be sure to check out the Forums Code of Conduct: https://forums.maplestory.nexon.net/discussion/29556/code-of-conducts

Game stops loading after region select

flutemommaflutemomma
Reactions: 1,220
Posts: 5
Member
edited November 2016 in Tech Support
The game loads up fine but come time to select my region (NA), I click it, and it just stops. Doesn't exactly crash or force close the game, it just stops. Forever black screen of horror. Same thing happened yesterday, but a relaunch fixed it and I could play. That is not working now.
DreamWeaver

Comments

  • MrJucJucMrJucJuc
    Reactions: 240
    Posts: 2
    Member
    edited November 2016
    i got the same problem click on the region then game crashes then i get this window saying i cant access the game for one of the following reasons
    1 the game world is down for maintenance
    2 that im accessing the game from a banned ip (which im not)
    3 my internet connection is not stable
    DreamWeaver3ccentricWovierBinaryTree
  • AkihikoT_AkihikoT_
    Reactions: 1,315
    Posts: 165
    Member
    edited November 2016
    If you haven't seen the maintenance has started again is why that's happening.
    DreamWeaver
  • JayanglesJayangles
    Reactions: 1,300
    Posts: 99
    Member
    edited November 2016
    SAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAMMMMMMMMMMMMMMEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE

    "Okay I uninstalled reinstalled like 11 times and still wouldnt let me get pass the channel selection page. The game kept on shutting down and disconnecting. I find out that the server was down again, in maintenance, but i'm not sure if they are going to address the problem where some people couldn't even join the game after the maintenance. I really wish they went into the updated maintenance to fix this issue becuase if they don't, I will be still stuck with not being able to get in the game again. I waited so long for this update to be finished, please get it right"


    maybe that is why but...... I've been trying to get in right after the 1st maintenance was over and when the servers were all green, I still couldn't join. So i really hope this new maintenance solve this issue
    DreamWeaver
  • OniPeridotOniPeridot
    Reactions: 410
    Posts: 4
    Member
    edited November 2016
    It's happening to everybody. Just sit tight, and I'm sure it'll be back up eventually. Just keep checking back at the updates page.
    DreamWeaver
  • DreamWeaverDreamWeaver
    Reactions: 1,435
    Posts: 60
    Member, Private Tester
    edited November 2016
    OniPeridot
    OniPeridot said:

    It's happening to everybody. Just sit tight, and I'm sure it'll be back up eventually. Just keep checking back at the updates page.
    That's good to know. I'm glad I'm not the only one. I went through all the usual troubleshooting protocols and started getting really frustrated, even though I know major updates to Maple never run smoothly on the first rollout. I guess some things never change, lol. (I quit back in 2009, or so, and just started playing again, about two weeks ago.)

  • Sweetheart123Sweetheart123
    Reactions: 1,885
    Posts: 204
    Member
    edited December 2016
    guys Server is down for Maintenance
    maplestory.nexon.net/server-status
    maplestory.nexon.net/news/19380/update-important-message-unscheduled-downtime-11-30
  • WovierWovier
    Reactions: 400
    Post: 1
    Member
    edited December 2016
    Ok so every post I see about this problem (which im having the same) seem to be fixed by just saying "it is on maintenance, but I always check the nexon site to see if actually is since im having this problem for a long time now and i try to enter the game. As soon as I click the NA server the game closes.
  • BinaryTreeBinaryTree
    Reactions: 310
    Posts: 5
    Member
    edited December 2016
    Jayangles
    Jayangles said:

    SAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAMMMMMMMMMMMMMMEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE

    "Okay I uninstalled reinstalled like 11 times and still wouldnt let me get pass the channel selection page. The game kept on shutting down and disconnecting. I find out that the server was down again, in maintenance, but i'm not sure if they are going to address the problem where some people couldn't even join the game after the maintenance. I really wish they went into the updated maintenance to fix this issue becuase if they don't, I will be still stuck with not being able to get in the game again. I waited so long for this update to be finished, please get it right"


    maybe that is why but...... I've been trying to get in right after the 1st maintenance was over and when the servers were all green, I still couldn't join. So i really hope this new maintenance solve this issue
    Same here.
    I tried uninstall and reinstall the game several times, but still not working.
    Still can't pass ch seletion page.
    I even tried two different computers and WIFI.
  • IceCoolIceCool
    Reactions: 100
    Posts: 7
    Member
    edited December 2016
    I contacted the support, they said it's indeed a bug and they are working to fix it
  • IceCoolIceCool
    Reactions: 100
    Posts: 7
    Member
    edited December 2016
    Aaaand they didn't fix it in the update looks like ill lose the burn and never start playing the game
  • JaridavinJaridavin
    Reactions: 435
    Posts: 24
    Member
    edited December 2016
    I'll explain how I fixed it.

    I went to my files and used the gamelauncher application. I used that to open the game, then when it crashed it also applied an update. After that I tried again and it said it was due to lack of patch data.

    Right afterwords I used the nexon launcher's thing and it let me in. So I believe you just have to go into their files for a couple tries.
  • IceCoolIceCool
    Reactions: 100
    Posts: 7
    Member
    edited December 2016
    Nope, didnt work for me the not responding still there i dont get this lack of patch data no matter the way i try, steam/nexon/folder .exes
  • GrannyCanGrannyCan
    Reactions: 310
    Posts: 6
    Member
    edited December 2016
    When I go through gamelauncher i get the message banned till dec/31/2016 6pm or something...... I hope not =(