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[Suggestion] GM's specialized per game
How is a GM supposed to help us if they don't know whats going on ingame?
2 days ago i received this as reply on my ticket.
Wouldn't it be better if there are a few GM's specialized in 1 or 2 games max 3 games?
Also the stream they gave proof us that they don't even know how the game works, my concern.
Comments
If I was this guys boss and I saw this get sent during an event that gives name change, I'd be upset. If the name you wanted was owned by somebody else, I see the reason for decline, but you'd think people working at the company would at least check for a current event when replying before copy pasting their responses.
Then again we're talking about the exact same GM here that thought a bug was fixed because they had no issues on their own private system with it (Apparently no capitals in names.)
I mean clearly he didn't get to play Kenesis.