Hello fellow maplers, I had hoped you all would be more than happy in these glorious days of Maple Story events that keep coming every day. Let's be honest among each other, Nexon does not care at least right now about its player base.
Let me add some context before you all think this is just another anger infused post.
Since the arrival of Pre-V update (11/30/16 ) we players have been experiencing lag day after day, event after event, I personally cant play my phantom be it peak hours or at low population I just disconnect after 15 seconds of attacking monsters. I had a long discussion with a GM who told me time and time again that I can't be helped, even thou I bought 2 pets a water of life at least 2 sets of clothing 1 effect and several other goodies like pet accessories. So id say about 60 dollars worth is sitting on my phantom as I speak, even with all this the GM literally told me and this is directly from the GM, "we just aren't able to provide any compensation for specific single player cases such as your request", this literally means that if there isn't enough people complaining that I'm just not worth the time and effort to assist. So if you get that one item destroying bug and it just happens to be you....... well according to this gm you are on your own. That to me is such a horrible business practice on so many levels, its like they want to lose players due to poor customer service. The GM went on to waste my time by running all kinds of troubleshoots that I knew were not going to work ( I live with 2 very intelligent roommates who are lead web developers ) but I went with it either way, and oh look!, they didn't work......."Were sorry we are just going to have to wait for this issue to be resolved via the developers". Meanwhile my items just rot and continue to count down on the timers, no compensation no resolve no individual care to the customer no sense in wanting your customers happy, I really felt they were legitimately making me feel so bad that I would stop investing in their game......if their only solution to the lag and disconnections is to make your player base dwindle down by making them feel so unwelcomed that eventually they will leave, they are doing a fabulous job ill tell you that.
We are all aware that Nexon is aware of these issues, yet this does not stop them in any way to continue events that keep the game at unplayable levels, and continue to tell us that we will not be compensated for the losses. No playable events No compensations I don't know what else to say that can make Nexon look worst than it itself does flawlessly.
Also I'm convinced that Nexon hates Reboot, the truth is in the evidence : Events that aren't pay to win ( Zero character creation ) / Not adding servers even thou Reboot is the most popular server, they keep like 10+ servers open that are half to below half in population yet hesitate to add a single additional Reboot server. And it makes perfect sense not to add more Reboot servers......... Reboot is a server where pay to win methods are not allowed, you work for your gear you work for your meso, many or should I say most of the player base new and old that has set root in Reboot love that. But what does that mean for Nexon's wallet?, that means less income, why add more servers to a concept that earns them less income than a pay to win server that in its hayday made them extraordinary amounts of money.
In closing, my theory due to my personal experience, is that Nexon is continuously executing a plan, which makes the player hate Reboot so much due to its unplayable server, that eventually the population will dwindle down and pour over into the pay to win servers to again regain that income it once had. Now some people say that its just as bad in the pay to win servers I have not tested this myself, but the people mentioning this are a handful at best, either way I as a customer, feel really unwanted and disappointed in the level of customer service and business practice conducted by Nexon.
PS: I love Maples Story,
I dislike Nexon.