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Permanent couple ring not working.
Bug type:
Cash item
Brief bug summary:
Permanent couple ring does not work. It does not state the name of the person I have the ring with, so it does not work. This ring was bought pre-merge in EMS in 2015.
Character name:
Jîrachi
Character level:
lvl189
Character job:
Bishop
World name:
Luna
Date and time of the incident:
Ever since merge
Comments
Are either of you wearing any other cash rings with effects?
It does not show the effect, no. Don't have a screenshot of that right now though. No other effect rings.
No need for a screenshot, we believe you.
It's just that your original post only said "It does not state the name of the person I have the ring with, so it does not work." so I was wondering whether the lack of a name was the only problem.
The lack of the effect is more serious.
When the two European servers were merged into one, Nexon announced that "Your community data such as Friends list, Blacklist, Guilds, and wedding information will be reset."
I assume that the couple information, defined by the ring, was also reset at the same time.
I don't know how Nexon compensated people who had their marriages dissolved, but you should probably log a ticket (customer service request) to receive the same sort of compensation.
Yeah, I got compensation (20k maplepoints in total) for a few married characters and flames that were removed. Now that I think of it, when I accepted it, it said compensation for Cash: 1 item, so I suppose this is what that meant. I'll still send a ticket to be sure. Thanks for making me remember that though.