[New Users] Please note that all new users need to be approved before posting. This process can take up to 24 hours. Thank you for your patience.
Check out the v.258 - MapleStory x Demon Slayer: Kimetsu no Yaiba Patch Notes here!
If this is your first visit, be sure to check out the Forums Code of Conduct: https://forums.maplestory.nexon.net/discussion/29556/code-of-conducts
«1

My override box just went poof wtf

Member BostonGeorge
BostonGeorge
Reactions: 830
Posts: 38
Member
edited June 2017 in General Chat
as the title says

Comments

  • Member BostonGeorge
    BostonGeorge
    Reactions: 830
    Posts: 38
    Member
    edited June 2017
    Hey GM my character name is LoneStarX in reboot server. I clicked on the gift box and got the overide box and before i had a chance to click on it i got disconnected. So when i logged back on the box was gone can anyone help me plz.
  • Member DarkPassenger
    DarkPassenger
    Reactions: 8,980
    Posts: 2,669
    Member
    edited June 2017
    https://support-maplestory.nexon.net/hc/en-us

    the link will direct you to the proper channel to request help
  • Member, Private Tester foussiremix
    foussiremix
    Reactions: 2,335
    Posts: 365
    Member, Private Tester
    edited June 2017
    Same
    Got DC'd from reboot and my evolution box is gone.
    Jackson5Motoboy
  • Member BostonGeorge
    BostonGeorge
    Reactions: 830
    Posts: 38
    Member
    edited June 2017
    Do not worry i already spoke to a GM in live chat it is being looked into.
  • Member Arwoo
    Arwoo
    Reactions: 17,755
    Posts: 498
    Member
    edited June 2017
    For now, would you all be able to send our Support team a ticket with the details shared here?
    https://support-maplestory.nexon.net/hc/en-us

    We'd like to see and get documentation of how many Maplers this issue is affecting.
    Jackson5Motoboy
    Kleos
    KingReesesPuff
    Invulgo
  • Member, Private Tester Yuuiko
    Yuuiko
    Reactions: 1,130
    Posts: 29
    Member, Private Tester
    edited June 2017
    lol ur donezo'd buddy, its gone forever now.
    krsk
  • Member AlmostEasy
    AlmostEasy
    Reactions: 815
    Posts: 28
    Member
    edited June 2017
    you guys should fix this crashing and roll back issue
  • Member pepe
    pepe
    Reactions: 2,125
    Posts: 161
    Member
    edited June 2017
    same here

    just sent a ticket
    krsk
  • Member Jackson5Motoboy
    Jackson5Motoboy
    Reactions: 560
    Posts: 16
    Member
    edited June 2017
    Same, already sent the ticket
    krsk
  • Member IcyCanine6
    IcyCanine6
    Reactions: 440
    Posts: 9
    Member
    edited June 2017
    I'm in the same boat like everyone else. I really hope they can resend them out, those boxes had some AMAZING things in them! I sent a ticket to so let's pray it gets fixed.
    krsk
  • Member, Private Tester Kurt
    Kurt
    Reactions: 1,160
    Posts: 40
    Member, Private Tester
    edited June 2017
    What about those of us who couldn't complete the registration event because it ended sooner than it was supposed to?
  • Member Its2Sharp4U
    Its2Sharp4U
    Reactions: 6,020
    Posts: 884
    Member
    edited June 2017
    Kurt wrote: »
    What about those of us who couldn't complete the registration event because it ended sooner than it was supposed to?

    Instead of trying to hijacking a thread, contribute to an existing one, or make a new one.
  • Member, Private Tester krsk
    krsk
    Reactions: 2,980
    Posts: 123
    Member, Private Tester
    edited June 2017
    I had 2 boxes logged on collected them and bam disconnect. Log back on and they are gone. Hope they return them but given my experience with nexon even when i have submitted tickets with proof, pictures, timelines, graphs, videos, i still tend to get nothing fixed and no compensation so i'm not exactly hopeful at this point.
    Jackson5Motoboy
    IcyCanine6
  • Member DarkPassenger
    DarkPassenger
    Reactions: 8,980
    Posts: 2,669
    Member
    edited June 2017
    Kurt wrote: »
    What about those of us who couldn't complete the registration event because it ended sooner than it was supposed to?

    it actually ended on the 19th.
  • Member, Private Tester KingReesesPuff
    KingReesesPuff
    Reactions: 600
    Posts: 13
    Member, Private Tester
    edited June 2017
    Really sad this happened; so much good stuff gone in a second Q_Q Sent a ticket and hopefully, this will be resolved soon as possible.
    krsk
  • Member, Private Tester Exultant
    Exultant
    Reactions: 310
    Posts: 6
    Member, Private Tester
    edited June 2017
    Same, sent my ticket an two hours ago. Replys might not come anytime soon with the maintenence going on but hopefully this will get fixed >.<
    krsk
  • Member IcyCanine6
    IcyCanine6
    Reactions: 440
    Posts: 9
    Member
    edited June 2017
    krsk wrote: »
    I had 2 boxes logged on collected them and bam disconnect. Log back on and they are gone. Hope they return them but given my experience with nexon even when i have submitted tickets with proof, pictures, timelines, graphs, videos, i still tend to get nothing fixed and no compensation so i'm not exactly hopeful at this point.

    Well they better fix it and send them out again! It would be super annoying being promised good items and then losing it all. I sent my ticket explaining everything that I could remember in those few seconds before the disconnect. I remember seeing some kind of coupon for an Android and I was excited to see that but suddenly now its gone? They better, I didn't get all pumped just to get punched in the face.
  • Member Toshirooo
    Toshirooo
    Reactions: 200
    Posts: 3
    Member
    edited June 2017
    Facts, I was super excited about that box and it all got taken away because of the dumb server. It's really unfair quite frankly. I honestly am still upset it happened because I have been pumped for that box since I registered and for it to be all taken away for no good reason really does suck.
  • Member DankNugs
    DankNugs
    Reactions: 770
    Posts: 17
    Member
    edited June 2017
    Was this only in Reboot?
  • Member IcyCanine6
    IcyCanine6
    Reactions: 440
    Posts: 9
    Member
    edited June 2017
    DankNugs wrote: »
    Was this only in Reboot?

    beats me, im trying to get my friends to join me in the reboot server. But right now I'm just bummed out because all that cool stuff is gone...All of us are holding onto a threat of hope that they'll send them or somehow put the boxes back in our inventories.