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NGS Hacking Detected (0xD1800201)

CoppersannCoppersann
Reactions: 1,105
Posts: 20
Member
edited July 2017 in Tech Support
Hiya everyone,

Since the 19/20th of July I have been unable to stay logged in to Maple for longer than 3 minutes.
After 3 minutes I get disconnected with the following error: NGS Hacking Detected (0xD1800201)
I've tried closing all other programs via task manager and disabled all other processes through MSConfig.
Rebooting my PC or reinstalling maple doesn't help either.

Changing account/character/map doesn't help either.

is there anyone who has a similar issue and has found a solution?
My PC is running on windows 8.

Thank you.

Comments

  • MorfiusMorfius
    Reactions: 510
    Posts: 9
    Member
    edited July 2017
    Yea, same problem here. Having the problem since 19.th or so, i had a chat with the Support und wrote a ticket too, nothing helped so far.

    Thread is here


    Btw - if your are the real Coppersann i really like your videos and was pretty happy you came back to produce new videos ^^
  • CoppersannCoppersann
    Reactions: 1,105
    Posts: 20
    Member
    edited July 2017
    Sad to see that more people are having this issue, but I now suspect that the issue might be related to NGS and not just my pc..
    And yes I am the "real" Coppersan haha, I'm happy that you like them vids! <3
  • PaperSkinPaperSkin
    Reactions: 440
    Posts: 34
    Member
    edited August 2017
    Coppersann wrote: »
    Sad to see that more people are having this issue, but I now suspect that the issue might be related to NGS and not just my pc..
    And yes I am the "real" Coppersan haha, I'm happy that you like them vids! <3

    Omg I love you can I add you inhame
  • CoppersannCoppersann
    Reactions: 1,105
    Posts: 20
    Member
    edited August 2017
    PaperSkin wrote: »
    Coppersann wrote: »
    Sad to see that more people are having this issue, but I now suspect that the issue might be related to NGS and not just my pc..
    And yes I am the "real" Coppersan haha, I'm happy that you like them vids! <3

    Omg I love you can I add you inhame

    ofc! My ign is Ironsan, but I can't be online for more than 2 minutes due to this issue so you won't see me online until I resolve it :(
  • PaperSkinPaperSkin
    Reactions: 440
    Posts: 34
    Member
    edited August 2017
    Ok thanks ill add you when i come online tonight oml Im starstruck im talking to THE Coppersan. You made my day.
  • isjcvrisjcvr
    Reactions: 410
    Posts: 8
    Member
    edited August 2017
    Hey guys! I recently had this issue. Somehow my computer automatically updates stuff from Microsoft (useless programs for me). I tried uninstalling the ones which updated starting from when my problem with NGS hack error occurred. It worked for me. But seriously, Nexon should fix this false hacking detected thing. -.-
  • ArcheryiArcheryi
    Reactions: 1,370
    Posts: 59
    Member
    edited August 2017
    Update: Getting this error from simply standing in towns now. Much worse than before.

    Previous server check that was supposed to address this didn't work even though they said it was fixed. Just got the error and my friend did too.
  • CoppersannCoppersann
    Reactions: 1,105
    Posts: 20
    Member
    edited August 2017
    The issue is still at hand for me as well..
  • moonkittyxmoonkittyx
    Reactions: 300
    Posts: 6
    Member
    edited September 2017
    isjcvr wrote: »
    Hey guys! I recently had this issue. Somehow my computer automatically updates stuff from Microsoft (useless programs for me). I tried uninstalling the ones which updated starting from when my problem with NGS hack error occurred. It worked for me. But seriously, Nexon should fix this false hacking detected thing. -.-

    I'm curious as to which update it was?
  • RamsyRamsy
    Reactions: 600
    Posts: 7
    Member
    edited September 2017
    I don't remember exactly.. Probably programs like One Note, Maps, Weather, People, etc. They were mostly from Microsoft auto update.
  • YamiNLYamiNL
    Reactions: 550
    Posts: 23
    Member
    edited September 2017
    Are you experiencing a large ammount of lag when you initialize the game?
    Usually the Hacking detection program pops up when there's an unusual ammount of lag in-game.
    Try checking your task manager for your CPU / RAM usage and see if there's anything that doesn't seem neccesairy to run and/or causing the CPU/RAM usage to be high.

    - - This is just a guess.
  • baruh91baruh91
    Reactions: 600
    Posts: 12
    Member
    edited September 2017
    YamiNL wrote: »
    Are you experiencing a large ammount of lag when you initialize the game?
    Usually the Hacking detection program pops up when there's an unusual ammount of lag in-game.
    Try checking your task manager for your CPU / RAM usage and see if there's anything that doesn't seem neccesairy to run and/or causing the CPU/RAM usage to be high.

    - - This is just a guess.

    i have this when i have lags but only when i with my kanna farming meso.
    when i get to platform that full of meso suck the game stack but if i continue to move even than i dont receive this message, if i stop to loot i get this massage. it started after the previous update not the last one and also i bought 2 additional pet to mine and some skills. from than i cant farm properly .
    its not happen on other characters i have lumi mine so i mobing like crazy with him and still not receive this massage.
    i just think its bug related to nexon when i send ticket they say it related to my net but i cant understand how exactly if all was ok just week ago even less