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Characters created last week can't World Leap

AKradianAKradian
Reactions: 40,340
Posts: 6,342
Member, Private Tester
edited September 2017 in Bug Reporting
Bug type: Event Functionality

Brief bug summary: Characters created on or after September 13 can't World Leap, contrary to all web notices on eligibility.

More details:
The World Leap event was first announced in the Update Notes http://maplestory.nexon.net/news//24928/ posted August 18th.
Then in a separate "prepare" web notice: http://maplestory.nexon.net/news//25158/ posted September 12th.
And finally in an announcement http://maplestory.nexon.net/news//25272/ posted September 19th.
All of these announcements say the only date-related requirement for leaping is that the character be level 33 or higher before the event starts, on the 19th:
Event Notice wrote:
As long as your character is Lv. 33 or above before the event begins on September 19, they will be eligible to move to a new world.
However, in the notice posted on the 19th there was also a screenshot of Maple Admin's dialog
wl4gayry6s.jpg
in which she states that character created after September 13th cannot transfer.
And, unfortunately, that is indeed the way the event is coded. People who created characters in the last week (for example, in order to take their cash inventory to the new world; the original Update Notes said that it would be transferred for non-Explorers, and only the "prepare" notice, on the 12th, said it wouldn't) cannot move them.

Steps to reproduce:
1) Be a character that was created after September 13, and reached level 33 before 5PM PDT on September 19.
2) Attempt to speak to NPC Mover to move to another world.
3) Observe that you are told you don't qualify.
invabos.png
GnomeSang

Comments

  • tnyzngtnyzng
    Reactions: 800
    Posts: 168
    Member
    edited September 2017
    2um6ahz2gzmz.png

    i don't think you'll be getting help
  • xxHorntailxxxxHorntailxx
    Reactions: 1,860
    Posts: 257
    Member
    edited September 2017
    if any character is made after september 12th 8pm est, that's why.
  • tnyzngtnyzng
    Reactions: 800
    Posts: 168
    Member
    edited September 2017
    the problem is that the site and ingame notice are inconsistent
  • GnomeSangGnomeSang
    Reactions: 300
    Posts: 2
    Member
    edited September 2017
    xxHorntailxx wrote: »
    if any character is made after september 12th 8pm est, that's why.

    You didn't read the post thoroughly. The announcement that had been up from August 18 to September 18 never had any indication that characters had to be created prior to September 12th 8pm. It wasn't until September 19th that this was made apparent.
  • CaughtByLoveCaughtByLove
    Reactions: 1,700
    Posts: 61
    Member
    edited September 2017
    so which one is it? the 19th or the 13th...
  • tnyzngtnyzng
    Reactions: 800
    Posts: 168
    Member
    edited September 2017
    CaughtByLove wrote: »
    so which one is it? the 19th or the 13th...
    tnyzng wrote: »
    2um6ahz2gzmz.png

  • tnyzngtnyzng
    Reactions: 800
    Posts: 168
    Member
    edited September 2017
    it looks like there was a stealth edit to the notice on the site
  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited September 2017
    tnyzng wrote: »
    it looks like there was a stealth edit to the notice on the site

    It's not "stealth" if they put "[UPDATED]" in the notice title, and
    Nexon wrote:
    [Update September 22] We’re reviewing the concerns of Maplers unable to world leap due to the discrepancy of dates provided on the website and in-game event details.
    in the body.
    http://maplestory.nexon.net/news//25272/


    They did change the 19 to 13 in the paragraph above that, and didn't mark it as "updated". I suppose you could call that "stealthy."
    Still, they acknowledge that there was a discrepancy. Hopefully they'll also do something to help those Maplers leap if they still want to.