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Did anyone else get "NGS hack detected" banned

Member Catooolooo
Catooolooo
Reactions: 5,625
Posts: 1,213
Member
edited November 2017 in General Chat
Just wondering as I have managed to trip the autoban system and got perm-banned, maybe about 20 minutes after logging in and getting stuff from the CS to get on my Cadena.
Suigetsu
Mesos
Sherri
carmenpop22

Comments

  • Member, Private Tester foussiremix
    foussiremix
    Reactions: 2,335
    Posts: 365
    Member, Private Tester
    edited November 2017
    Many people on reboot got banned by ngs detected for no reason
    Suigetsu
    Mesos
    Sherri
    carmenpop22
  • Member ShyOreo
    ShyOreo
    Reactions: 430
    Posts: 8
    Member
    edited November 2017
    I got perma ban and a lots of friends i know are getting perma ban on Bera.
    Suigetsu
    Mesos
    Sherri
    carmenpop22
  • Member ACMBlackCipher
    ACMBlackCipher
    Reactions: 1,690
    Posts: 104
    Member
    edited November 2017
    Hm. That's strange. My Cadena is 64 as of now and I alternated pretty frequently between my main and my Cadena with no issues.

    Anyone else experiencing this issue? Might want to submit a ticket in the meantime.
    Suigetsu
    carmenpop22
  • Member Suigetsu
    Suigetsu
    Reactions: 100
    Post: 1
    Member
    edited November 2017
    I also got banned for absolutely no reason... I was able to log in fine not too long ago and im very sure i wasnt violating any rules
  • Member pandabunnies
    pandabunnies
    Reactions: 1,955
    Posts: 344
    Member
    edited November 2017
    Wait, what? Should I be worried? Should I maybe not log in today?
  • Member Charmander
    Charmander
    Reactions: 200
    Posts: 3
    Member
    edited November 2017
    I was also perm banned after finishing the Nova patch, launching the game, and choosing my server...
  • Member Charmander
    Charmander
    Reactions: 200
    Posts: 3
    Member
    edited November 2017
    I was also perm banned after finishing the Nova patch, launching the game, and choosing my server...
  • Member RebootWorld
    RebootWorld
    Reactions: 400
    Posts: 5
    Member
    edited November 2017
    This happened to me. I got kicked out for "hack detected" reason, error code 0 or something like that. This happened after being in game for about 5 minutes. I was in town, and when I try to log back in, it says I'm perm banned.
    Today I got a response to my ticket and the GM literally said I hacked and that it was a serious violation of the code of conduct and told me to avoid sending any more tickets...
    I'm so done with this game. So done
  • Member Mesos
    Mesos
    Reactions: 660
    Posts: 9
    Member
    edited November 2017
    @Arwoo
  • Member pandabunnies
    pandabunnies
    Reactions: 1,955
    Posts: 344
    Member
    edited November 2017
    It's like the Kanna banwave, except this time NO ONE is safe!
  • Member Catooolooo
    Catooolooo
    Reactions: 5,625
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    Member
    edited November 2017
    pandabunnies wrote: »
    It's like the Kanna banwave, except this time NO ONE is safe!

    yep, just received the regular canned response any of the CS team gives for ban waves
  • Member Arwoo
    Arwoo
    Reactions: 17,755
    Posts: 498
    Member
    edited November 2017
    For now, I highly advise those who have been banned to submit a ticket. I also highly advise not to run any third party programs even if it doesn't coincide with MapleStory. Our team is currently reviewing and looking into these bans.
  • Member Envo
    Envo
    Reactions: 440
    Posts: 8
    Member
    edited November 2017
    Arwoo wrote: »
    For now, I highly advise those who have been banned to submit a ticket. I also highly advise not to run any third party programs even if it doesn't coincide with MapleStory. Our team is currently reviewing and looking into these bans.

    Arwoo, thanks - it's encouraging to see that the bans are being looked into. If at all possible, would you please suggest to the reviewing teams to more rigorously inspect each case? It seems a lot of very legitimate Reboot players have been banned, with an enormous amount of support for their cause. I think it is clear that the number of bans that have been occurring for the past 24-48 hours cannot ALL be deserved, right? There has to be something else at play here - there needs to be a more careful inspection, by the GMs, of player accounts banned in the last 24 hours.

  • Member SlicedTime
    SlicedTime
    Reactions: 1,720
    Posts: 105
    Member
    edited November 2017
    Does this only affect Reboot, or should we be wary of playing in other worlds as well?
  • Member Arwoo
    Arwoo
    Reactions: 17,755
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    Member
    edited November 2017
    If you don't use third party programs such as auto hotkey, macro programs, or botting tools, then you have nothing to worry about.
    darik
    July
    carmenpop22
  • Member pandabunnies
    pandabunnies
    Reactions: 1,955
    Posts: 344
    Member
    edited November 2017
    Arwoo wrote: »
    For now, I highly advise those who have been banned to submit a ticket. I also highly advise not to run any third party programs even if it doesn't coincide with MapleStory. Our team is currently reviewing and looking into these bans.

    Glad to see it's being looked at. I think I'll keep from logging on until they're done. Can never be to careful.
  • Member TsundereKyu
    TsundereKyu
    Reactions: 2,120
    Posts: 116
    Member
    edited November 2017
    Sent a ticket in but was told the same copy and paste message that they found "suspicious activity" during the time i was banned. Even though I was doing the same exact thing I was doing earlier in the day which was meso farming around 2-5:30 PM EST. Tried to meso farm again around 9-10 PM EST. But kept getting NGS Hack detected even though I was running the same exact programs as I do normally. Seen many people on the reddit get unbanned for whatever reason even though they had the same ban message that I did.
  • Member RebootWorld
    RebootWorld
    Reactions: 400
    Posts: 5
    Member
    edited November 2017
    Arwoo wrote: »
    If you don't use third party programs such as auto hotkey, macro programs, or botting tools, then you have nothing to worry about.

    So this is it. This got me banned. Right after I got kicked out of the game for "hacking", I checked my process list and decided to close autohotkey, which I use to lock my mouse cursor when I'm away, btw. This is really sad, I mean, I think a perm ban for this case was way too harsh in my opinion. We are talking about AHK here, not some advanced botting program...
  • Member Catooolooo
    Catooolooo
    Reactions: 5,625
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    edited November 2017
    I hope the bans get undone, clearly the system is out of sorts again.

    guess I'll be on my N Switch till this BS gets sorted.
  • Member dowie
    dowie
    Reactions: 700
    Posts: 9
    Member
    edited November 2017
    Arwoo wrote: »
    If you don't use third party programs such as auto hotkey, macro programs, or botting tools, then you have nothing to worry about.

    I'm sure all those kannas had nothing to worry about either
    Sherri
    LotusBlack
    Catooolooo
    Rennn
    xXx_xxHunteRxx_xXX
    carmenpop22