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NexonLauncher wont update

ManiOhManiOh
Reactions: 2,155
Posts: 218
Member, Private Tester
edited December 2017 in Tech Support
from last night there was update while i was ingame
update finished and forced me restart launcher (i was still ingame)
today i saw nexon launcher wont update
stays at 172mb
i did reinstal launcher /restart pc few times
launcher wont go after 172mbs, shows nexon launcher has stoped working (keep loading nexon launcher in background)
m8epv4u.jpg



here is debug logs

nexon_updater_debug

https://pastebin.com/3yUzPKz3

nexon_runtime_debug
2017-12-07 17:41:51,273 - apps.contenttools.distribution.logger - ERROR - timed out
Traceback (most recent call last):
File "modules\apps\contenttools\distribution\logger.py", line 36, in send
File "C:\Python34\Lib\urllib\request.py", line 161, in urlopen
File "C:\Python34\Lib\urllib\request.py", line 464, in open
File "C:\Python34\Lib\urllib\request.py", line 482, in _open
File "C:\Python34\Lib\urllib\request.py", line 442, in _call_chain
File "C:\Python34\Lib\urllib\request.py", line 1211, in http_open
File "C:\Python34\Lib\urllib\request.py", line 1186, in do_open
File "C:\Python34\Lib\http\client.py", line 1227, in getresponse
File "C:\Python34\Lib\http\client.py", line 386, in begin
File "C:\Python34\Lib\http\client.py", line 348, in _read_status
File "C:\Python34\Lib\socket.py", line 378, in readinto
socket.timeout: timed out
2017-12-07 17:44:37,751 - apps.contenttools.distribution.logger - ERROR - <urlopen error [Errno 11001] getaddrinfo failed>
Traceback (most recent call last):
File "C:\Python34\Lib\urllib\request.py", line 1183, in do_open
File "C:\Python34\Lib\http\client.py", line 1137, in request
File "C:\Python34\Lib\http\client.py", line 1182, in _send_request
File "C:\Python34\Lib\http\client.py", line 1133, in endheaders
File "C:\Python34\Lib\http\client.py", line 963, in _send_output
File "C:\Python34\Lib\http\client.py", line 898, in send
File "C:\Python34\Lib\http\client.py", line 871, in connect
File "C:\Python34\Lib\socket.py", line 498, in create_connection
File "C:\Python34\Lib\socket.py", line 537, in getaddrinfo
socket.gaierror: [Errno 11001] getaddrinfo failed

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "modules\apps\contenttools\distribution\logger.py", line 36, in send
File "C:\Python34\Lib\urllib\request.py", line 161, in urlopen
File "C:\Python34\Lib\urllib\request.py", line 464, in open
File "C:\Python34\Lib\urllib\request.py", line 482, in _open
File "C:\Python34\Lib\urllib\request.py", line 442, in _call_chain
File "C:\Python34\Lib\urllib\request.py", line 1211, in http_open
File "C:\Python34\Lib\urllib\request.py", line 1185, in do_open
urllib.error.URLError: <urlopen error [Errno 11001] getaddrinfo failed>
2017-12-07 17:46:32,233 - auth.main - ERROR - exception thrown when getting wmic uuid:
2017-12-07 17:52:32,486 - apps.contenttools.distribution.logger - ERROR - timed out
Traceback (most recent call last):
File "modules\apps\contenttools\distribution\logger.py", line 36, in send
File "C:\Python34\Lib\urllib\request.py", line 161, in urlopen
File "C:\Python34\Lib\urllib\request.py", line 464, in open
File "C:\Python34\Lib\urllib\request.py", line 482, in _open
File "C:\Python34\Lib\urllib\request.py", line 442, in _call_chain
File "C:\Python34\Lib\urllib\request.py", line 1211, in http_open
File "C:\Python34\Lib\urllib\request.py", line 1186, in do_open
File "C:\Python34\Lib\http\client.py", line 1227, in getresponse
File "C:\Python34\Lib\http\client.py", line 386, in begin
File "C:\Python34\Lib\http\client.py", line 348, in _read_status
File "C:\Python34\Lib\socket.py", line 378, in readinto
socket.timeout: timed out

Comments

  • Chikoriax3Chikoriax3
    Reactions: 300
    Post: 1
    Member
    edited December 2017
    hello .. I have the same problem also happened since last night was about to enter and I notified that I had to update the launcher ... at the time charge as usual ..but then I got that same error that yours ... apparently not we are the only ones who have that error here some of my friends also have it .. but we do not know how to solve it ... please if you find any solution do not forget to post it .. Thanks
  • ManiOhManiOh
    Reactions: 2,155
    Posts: 218
    Member, Private Tester
    edited December 2017
    Chikoriax3 wrote: »
    hello .. I have the same problem also happened since last night was about to enter and I notified that I had to update the launcher ... at the time charge as usual ..but then I got that same error that yours ... apparently not we are the only ones who have that error here some of my friends also have it .. but we do not know how to solve it ... please if you find any solution do not forget to post it .. Thanks

    i will ;( likewise
    hope many come with more clear report or solution
  • NeospectorNeospector
    Reactions: 9,860
    Posts: 2,146
    Volunteer Forum Moderator
    edited December 2017
    Looking at the error in the updater it looks like it can't find the manifest file. However, my launcher updated fine, so I don't know why that happened specifically.

    Does this solution help at all?
  • ManiOhManiOh
    Reactions: 2,155
    Posts: 218
    Member, Private Tester
    edited December 2017
    Neospector wrote: »
    Looking at the error in the updater it looks like it can't find the manifest file. However, my launcher updated fine, so I don't know why that happened specifically.

    Does this solution help at all?

    thanks am trying this right now will update
    jtileh8.jpg
    createowner wont accept any rights all other has full control

    ehhh nope and this is after nexon launcher
    i cant get to load nexon launcher
    did you try reinstall and install nexon launcher if works ?
  • ManiOhManiOh
    Reactions: 2,155
    Posts: 218
    Member, Private Tester
    edited December 2017
    hmmm i found out i cant run inside nexon launcher bin folder
    nexon_client.exe or that dosnt work ?
  • DarkPassengerDarkPassenger
    Reactions: 8,980
    Posts: 2,669
    Member
    edited December 2017
    here's what you do, go to steam, download it, play through steam.
  • xLoveLeixLoveLei
    Reactions: 300
    Posts: 18
    Member
    edited December 2017
    Mine won't update either.

    It says it is update by saying MapleStory has downloaded yet when I t=click play to load MS it says "Game Launcher has stopped. The product is already in use."

    I restarted my computer and tried again, same thing happens. And every time I exit the launcher and reload it it just tells me to update every time.
  • ManiOhManiOh
    Reactions: 2,155
    Posts: 218
    Member, Private Tester
    edited December 2017
    first time got this much disappointed from nexon launcher ;(
    i can understand issue with game load/lag but launcher should not have such issues

    ohh well lucky we got steam as backup
    its funny how steam works and nexon launcher wont even load for me
  • xLoveLeixLoveLei
    Reactions: 300
    Posts: 18
    Member
    edited December 2017
    Launcher still wasn't working for me.

    I did what someone suggested, I deleted the information from the Maplestory folder then redownloaded the game.
  • DarkPassengerDarkPassenger
    Reactions: 8,980
    Posts: 2,669
    Member
    edited December 2017
    xLoveLei wrote: »
    Launcher still wasn't working for me.

    I did what someone suggested, I deleted the information from the Maplestory folder then redownloaded the game.

    Nexon Launcher tends to have bugs and messes up more often, I'd suggest using steam.
  • ruth02ruth02
    Reactions: 1,190
    Posts: 83
    Member
    edited December 2017
    xLoveLei wrote: »
    Launcher still wasn't working for me.

    I did what someone suggested, I deleted the information from the Maplestory folder then redownloaded the game.

    download again it?? it is tediosus and tired... it nexon game launer always was whit errors
  • courtsneezecourtsneeze
    Reactions: 100
    Posts: 5
    Member
    edited December 2017
    Tried downloading steam and launching from there and it had the same effect.. Sent in a ticket and have yet to come up with a solution.
  • MurpMurp
    Reactions: 100
    Post: 1
    Member
    i had this problem for a while i fixed by just reinstalling
  • Jackss2Jackss2
    Post: 1
    Member
    I had this issue and all i had to do is run nexon launcher as Admin