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A Haunted Mansion quest bug[Ludmila's Ball Dress]

SkyEmberSkyEmber
Reactions: 400
Posts: 5
Member
edited October 2016 in Bug Reporting
In this quest,you should get into the Attic room and open the crate to get the Ludmila's Ball Dress.The first time I got into this room and double click on it and killed the ghosts running out .Then,I believed that I had finished this quest and got out of that room.But later,I learned that I should attack the crate to open it! So,I went into Attic room again.But this time,I couldn't attack the crate any more.
So,I can't finish the quest also cancel the quest.
Plz take this bug out!

Comments

  • TubaTuba
    Reactions: 2,675
    Posts: 374
    Member
    edited October 2016
    **10/25/2016 -I put my post in the format so there is no complaints (:

    Bug type: Quest Bug

    Brief bug summary: I was on the quest from Ludmilla, "(Lv. 33) [Halloween] Episode 2: Dress Up. The quest where you have to get the dress for Ludmilla, so I went in the Attic where the chest was, I clicked on the chest and ghosts spawned. I killed all the ghosts and I went up to the chest and hit it, and the first hit I did on it, it broke and nothing happened. So I clicked the chest and nothing happened. Everytime I click on the dress crate it keeps saying "it's a great big shabby crate" and I don't seem to be able to get the dress.

    More details: --

    (anything not included in the other sections of your report)

    Steps to reproduce: --

    (if not covered in the summary)

    Character name: Doot

    Character level: I was around level 50 when I did the quest and encountered the bug, but I'm now level 145.

    Character job: Gunslinger at the time - Now a Corsair

    World name: Windia

    Date and time of the incident: 10/19/2016 8:00pm -ish? (Central Time)

    (mention your time zone if you aren't posting Pacific time)
  • TubaTuba
    Reactions: 2,675
    Posts: 374
    Member
    edited October 2016
    Note: I can't forfeit the quest, it won't let me.
  • CuervachoCuervacho
    Reactions: 200
    Post: 1
    Member
    edited October 2016
    same hapend to me
  • PachomarPachomar
    Reactions: 910
    Posts: 79
    Member
    edited October 2016
    Same here. Fix bug detected. Not a shocker honestly
  • TubaTuba
    Reactions: 2,675
    Posts: 374
    Member
    edited October 2016
    Cuervacho
    Cuervacho said:

    same hapend to me
    Pachomar
    Pachomar said:

    Same here. Fix bug detected. Not a shocker honestly
    So I copy and pasted my post and send it to them in a ticket and this is the response I got lol...

    Senior GM Tionne Yesterday at 18:41
    Greetings Mapler,

    Thank you for contacting Nexon America Customer Support.

    You will need to use your basic attack on the chest to receive the dress. I'm sorry if the instructions we provided weren't clear enough.

    Should you have any questions or concerns in regards to another matter, please do not hesitate to submit a new ticket with a detailed explanation of the issue.​

    Sincerely,

    Senior GM Tionne
    Nexon America Inc.

    Security Tip: Please do not give your password to anyone for
    any reason. Nexon America representatives will NEVER ask you for your password.


    The SENIOR gm didn't seem to understand what I was saying, like was this post not clear to you guys? I mean you guys seem to understand because you're saying you have the same problem... I really hope this will be resolved..
  • PharrettPharrett
    Reactions: 940
    Posts: 44
    Member
    edited October 2016
    HAving same problem, attacking the crate does nothing and clicking just says its a shabby crate, no lumdila dress available and cant forfeit the quest
    SlyElement
  • ScytheeScythee
    Reactions: 450
    Posts: 13
    Member
    edited October 2016
    The chest buggs out and becomes an NPC if you leave the map after killing the mobs without breaking it.

    So it's actually IMPOSSIBLE to finish the quest if you left the map once before breaking it. FIX IT PLEASE.
  • DiannikaDiannika
    Reactions: 995
    Posts: 132
    Member
    edited October 2016
    Scythee
    Scythee said:

    The chest buggs out and becomes an NPC if you leave the map after killing the mobs without breaking it.

    So it's actually IMPOSSIBLE to finish the quest if you left the map once before breaking it. FIX IT PLEASE.
    .....

    that is HORRIFYING considering most maps on haunted mansion seem to randomly crash peoples games!

  • ScytheeScythee
    Reactions: 450
    Posts: 13
    Member
    edited October 2016
    Diannika
    Diannika said:

    Scythee
    Scythee said:

    The chest buggs out and becomes an NPC if you leave the map after killing the mobs without breaking it.

    So it's actually IMPOSSIBLE to finish the quest if you left the map once before breaking it. FIX IT PLEASE.
    .....

    that is HORRIFYING considering most maps on haunted mansion seem to randomly crash peoples games!

    Meh.. i just want the mask, why it has to be so buggy..
  • TengokunTengokun
    Reactions: 405
    Posts: 3
    Member
    edited October 2016
    it happend to me too and when i ask for help people think im retarded :(
    fix it plizzzzzzzzzzzzzzz
  • NirNightNirNight
    Reactions: 840
    Posts: 21
    Member
    edited October 2016
    it happened to me too.
    i'm right now out of the mansion becouse of it. no dress, no contunue.
  • RednalfRednalf
    Reactions: 600
    Posts: 6
    Member
    edited October 2016
    same here
    the game crash when I hit the ghosts.
    then i returned there but nothing happened when I clicked the dress chest
    fix it plz
  • PharrettPharrett
    Reactions: 940
    Posts: 44
    Member
    edited October 2016
    hello anyone at nexon reading stuff?
  • NeospectorNeospector
    Reactions: 9,520
    Posts: 2,117
    Volunteer Forum Moderator
    edited October 2016
    Pharrett
    Pharrett said:

    hello anyone at nexon reading stuff?
    I can tell you that the report has at least been forwarded to them.

    But please use the bug reporting format in the future:
    Bug type:

    Brief bug summary:

    More details:
    (anything not included in the other sections of your report)

    Steps to reproduce:
    (if not covered in the summary)

    Character name:
    Character level:
    Character job:
    World name:
    Date and time of the incident:
    (mention your time zone if you aren't posting Pacific time)
    It helps narrow the details.
  • TubaTuba
    Reactions: 2,675
    Posts: 374
    Member
    edited October 2016
    Neospector

    Pharrett
    Pharrett said:

    hello anyone at nexon reading stuff?
    I can tell you that the report has at least been forwarded to them.

    But please use the bug reporting format in the future:
    Bug type:

    Brief bug summary:

    More details:
    (anything not included in the other sections of your report)

    Steps to reproduce:
    (if not covered in the summary)

    Character name:
    Character level:
    Character job:
    World name:
    Date and time of the incident:
    (mention your time zone if you aren't posting Pacific time)
    It helps narrow the details.

    Sorry and understood.
  • MaryseMaryse
    Reactions: 6,640
    Posts: 531
    Member
    edited October 2016
    This is happening to me too.
    y o y?
  • Relic118Relic118
    Reactions: 725
    Posts: 16
    Member
    edited October 2016
    That reply is absolutely hilarious. It's so condescending! They must really receive/think the worst of the maple community.

    I have disconnected twice now upon attacking mobs in the haunted house. Luckily, even when I disconnected during the dress room quest, it allowed me to return to the room and smack it again- dropping the dress.
    Tuba
  • NirNightNirNight
    Reactions: 840
    Posts: 21
    Member
    edited October 2016
    so let me guess- this quest haven't fixed at last maintance?
  • TengokunTengokun
    Reactions: 405
    Posts: 3
    Member
    edited October 2016
    there was an update today and i was sure its fixed and its not ..... gm sent me this
    Eysera (MapleStory)
    Oct 20, 11:14 AM PDT

    Greetings Mapler,

    Thank you for contacting Nexon America Customer Support.

    I am sorry for the inconvenience that you have experienced. This has been forwarded and currently being looked into. However, we are unable to provide any updates at this time. I suggest you to check our website from time to time for updates. Should there be any other issues or questions regarding the game, feel free to contact us again and we will be more than glad and happy to assist you. You may also visit our support page if you encounter other issues.

    Thank you for your patience and understanding.
    Sincerely,

    GM Eysera
    Nexon America, Inc.

    Security Tip: Please do not give your password, PIN, or PIC number to anyone for any reason. Nexon America representatives will NEVER ask you for your password, PIN, or PIC.
  • GabayGabay
    Reactions: 810
    Posts: 16
    Member
    edited October 2016
    It happened to me too :(
    I hope they will fix it soon