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No refund on my lab server cash shop purchases?
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Now they have to make sure they don't refund the nx prepaid spent on maple points effectively allowing you to get free (double) maple points.
Or more likely not, because that sounds ridiculous.
I spent NX on Lab as well and I'm waiting for my refund. In the past, large-scale Maple Point distributions (or indeed any compensation relating to the cash shop) have taken about one to two weeks to complete, and they are always distributed in a maintenance. It has been exactly one week since Lab server was closed (August 28th), and maintenance is typically on Thursdays.
Nexon is well aware of Lab server refunds and they were re-notified today about 3 hours ago. Be patient, and things will happen.
http://maplestory.nexon.net/news/34318/updated-september-4-lab-server-here-for-a-limited-time
If "bashing" is what it takes to put nexon in check then I'd gladly do it again
Be sure that's what you want to say, cause even if you edit the post, the moderators can still see the edited versions.
Excessive bashing is against the rules of the forum. Don't do it.
http://forums.maplestory.nexon.net/discussion/6835/code-of-conduct#latest
Yes that is what I want to say, notice the quotation marks before you have a ‘gotcha’ moment. I am unapologetic in keeping nexon in check.
I haven’t violated any of that btw.
Good for you
still within ToS
whatever the maple points will be given out in 12 hours. Still, all of this could have been avoided if the company was more transparent with the process, also it's redundant answers and circling conversations with support representatives certainly did not help. Though I expect this kind of service from some offshore help desk, I half expected a more serious tone from all those involved including CMs, considering patrons are involved... Live and Learn I suppose.
you know, after all this I just might, I only wanted to get a perma pet for my main and I got it on my first box soooooo yea
The refund was given out during the maintenance on September 6th:
http://maplestory.nexon.net/news/36045/complete-scheduled-maintenance-september-6-2018