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alliance rank sync issue across accounts
Bug type: event quest glitch (black mage / alliance outpost event)
Brief bug summary: improper rank syncing across characters leaves one character completely unable to rank up
More details: i began to rank up in the alliance outpost on my kanna (galicia). after reaching hero III rank, i decided to play more on my beast tamer (el nido). when i visit the alliance outpost on my beast tamer, the banner in the background and by his username is for the entry-level warrior rank. however, the quest my beast tamer has from neinhart is to rank up to hero IV rank. when talking to neinhart, he says "there seems to be a problem, please try again later." it seems my beast tamer is softlocked from progressing due to improper quest syncing.
Steps to reproduce:
1. have two characters on two different servers in same alliance (eg a character each on galicia and el nido or on mardia and khaini)
2. rank first character up multiple times in alliance storyline but do not progress or accept any event quests on second character
3. after ranking first character up, accept the initial quests to start the event on second character
4. second character outpost should show warrior banner but rank up quest at a higher level
Character name: kanna on galicia is lohan / beast tamer on el nido is coppola
Character level: 220 / 203
Character job: kanna / beast tamer
World name: galicia / el nido
Date and time of the incident: since dec 28, 2018 (at all times, neinhart always displays same error message)