Rants and Raves

Its2Sharp4U · September 2016

I'm not going to wait for another few years again to mindlessly come back one day to, "oh this hasn't been resolved".

These
threads
here.

I'd really like to know why certain bug reports such as mine are being ignored without any sort of other reply such as "we require additional information/input", etc. I hate how every time I manage to post a bug report I have to bump it several times or just give up. I know other people are having these situations too.

It really shouldn't be this hard to report a bug.

Kitties · October 2016

I hope GMS will someday consider a better bug reporting system. It is not very clear on what bugs are already reported if they are much older ones. I really dislike the idea of having to bump a thread to get attention on the matter.

BIackbean · October 2016

Yes there are way too many bugs after a maintenance. the guild chat bug still exists and seems like nothing is being done about it. It all just takes a few more testing before releasing the update... Honestly the way its organized really discourage players

gamechanger · October 2016

BIackbean said:
Yes there are way too many bugs after a maintenance. the guild chat bug still exists and seems like nothing is being done about it. It all just takes a few more testing before releasing the update... Honestly the way its organized really discourage players

The guild chat bug can't even reliably be replicated. There are other bugs out there that can be reliably replicated though, so those should indeed be fixed ASAP.

BIackbean · October 2016

gamechanger said:

BIackbean said:
Yes there are way too many bugs after a maintenance. the guild chat bug still exists and seems like nothing is being done about it. It all just takes a few more testing before releasing the update... Honestly the way its organized really discourage players
The guild chat bug can't even reliably be replicated. There are other bugs out there that can be reliably replicated though, so those should indeed be fixed ASAP.

Are you for real? It repeatable everytime. You just dont realize it, but your buddy chat and guild chat is glitched if u dont say anything.

check http://forums.maplestory.nexon.net/discussion/99/guild-buddy-chat-bugs-glitched#latest and see the polls urself.

gamechanger · October 2016

I know very well that it happens. If it is so easy to replicate though, tell me what causes the bug. Knowing that it happens and knowing what makes it happen are two entirely separate things, and the difference between being able to not fix it an being able to fix it.

AKradian · October 2016

gamechanger said:
I know very well that it happens. If it is so easy to replicate though, tell me what causes the bug. Knowing that it happens and knowing what makes it happen are two entirely separate things, and the difference between being able to not fix it an being able to fix it.

If it's easy to replicate, that doesn't mean a user can guess where things go wrong.

It does mean that a programmer can use a debug-enabled client, place breakpoints, track variables, and then perform the action that causes the issue (in our case: log in...) over and over again until they catch the one spot where things start to go wrong.
And then when they think they've figured it out, they code a fix, and then run the client again and perform the action again, and see whether the unwanted behavior still happens or not.

If an issue can't be replicated at will, then the programmer can't make it happen inside the debugger as many times as needed, which makes finding bugs and fixing them a lot more difficult. But not impossible.

gamechanger · October 2016

AKradian said:

gamechanger said:
I know very well that it happens. If it is so easy to replicate though, tell me what causes the bug. Knowing that it happens and knowing what makes it happen are two entirely separate things, and the difference between being able to not fix it an being able to fix it.
If it's easy to replicate, that doesn't mean a user can guess where things go wrong.

It does mean that a programmer can use a debug-enabled client, place breakpoints, track variables, and then perform the action that causes the issue (in our case: log in...) over and over again until they catch the one spot where things start to go wrong.
And then when they think they've figured it out, they code a fix, and then run the client again and perform the action again, and see whether the unwanted behavior still happens or not.

If an issue can't be replicated at will, then the programmer can't make it happen inside the debugger as many times as needed, which makes finding bugs and fixing them a lot more difficult. But not impossible.

I agree, but this is a bug that cannot be replicated at will. No one knows why it happens, other than that it usually happens if you wait too long between talking in those chats. Which means it could be anything going on in the game.

BIackbean · October 2016

gamechanger said:

AKradian said:

gamechanger said:
I know very well that it happens. If it is so easy to replicate though, tell me what causes the bug. Knowing that it happens and knowing what makes it happen are two entirely separate things, and the difference between being able to not fix it an being able to fix it.
If it's easy to replicate, that doesn't mean a user can guess where things go wrong.

It does mean that a programmer can use a debug-enabled client, place breakpoints, track variables, and then perform the action that causes the issue (in our case: log in...) over and over again until they catch the one spot where things start to go wrong.
And then when they think they've figured it out, they code a fix, and then run the client again and perform the action again, and see whether the unwanted behavior still happens or not.

If an issue can't be replicated at will, then the programmer can't make it happen inside the debugger as many times as needed, which makes finding bugs and fixing them a lot more difficult. But not impossible.
I agree, but this is a bug that cannot be replicated at will. No one knows why it happens, other than that it usually happens if you wait too long between talking in those chats. Which means it could be anything going on in the game.

I tried telling @KThxBaiNao to test the bug on his Wednesday streams since he is in a guild, Love in Scania when he does his streams. I don't play in Scania so I am not sure if he runs a solo guild or not, But he was not very willing to test the bug itself on-sight-- when we actually had a chance for the CM himself to show that this bug DOES EXIST and ALWAYS HAPPENS.

Uzume · October 2016

BIackbean said:
But he was not very willing to test the bug itself on-sight-- when we actually had a chance for the CM himself to show that this bug DOES EXIST and ALWAYS HAPPENS.

He probably does know it exists, but him replicating it does nothing. He isn't a person apart of development, merely a community manager. He's using a regular client like you and me, not one that specifically tells you what went wrong (I had problems with a game one time and a developer gave me one of those special clients), and how it could've gone wrong. He wouldn't be able to fix it, he would only be able to say "okay guys, the bug exists!" which does nothing for the people trying to find and fix bugs.

BIackbean · October 2016

Uzume said:

BIackbean said:
But he was not very willing to test the bug itself on-sight-- when we actually had a chance for the CM himself to show that this bug DOES EXIST and ALWAYS HAPPENS.
He probably does know it exists, but him replicating it does nothing. He isn't a person apart of development, merely a community manager. He's using a regular client like you and me, not one that specifically tells you what went wrong (I had problems with a game one time and a developer gave me one of those special clients), and how it could've gone wrong. He wouldn't be able to fix it, he would only be able to say "okay guys, the bug exists!" which does nothing for the people trying to find and fix bugs.

That be great if they did say "okay guys, the bug exists!" But this is not the case. They keep telling the players that it is not easily replicated... But if the CM can just show the hundreds of watchers that this glitch exists and make it official-- then that would rest our case --- for a fix in the very near future--- rather than telling us--- not replicated easily --- just officially announce this issue. It is also not on the official bug list.

Uzume · October 2016

BIackbean said:
That be great if they did say "okay guys, the bug exists!" But this is not the case. They keep telling the players that it is not easily replicated... But if the CM can just show the hundreds of watchers that this glitch exists and make it official-- then that would rest our case --- for a fix in the very near future--- rather than telling us--- not replicated easily --- just officially announce this issue. It is also not on the official bug list.

Um, they're saying it's not easily replicated on their test servers. The live servers don't do squat for the guys trying to fix it, and if they can't replicate it in their test servers of course they're going to say it's hard to replicate. Pretty sure everyone knows it exists so there's no use proving it to the watchers, I mean I don't even play anymore and I remember this glitch.
The official bug list has always been a bit sketchy, leaving out particular bugs. But in its defense this time, I'll say the people trying to fix the bug can't replicate it therefor they don't fully recognize it as a bug. Even IF Michael did replicate it on his stream, it wouldn't do anything for them. I'm sure Michael has seen videos of it happening, potentially sent them over to the guys working on it.. so him experiencing it won't change what is happening currently, that's just wishful thinking.
Unfortunately, this seems like the type of problem that would either take a long time to fix, or be accidentally fixed.

(Just in case anyone is curious, I'm not defending how this bug or any others are handled -- I'm just saying that some bugs take time, a whole lotta time, to be fixed.)

gamechanger · October 2016

BIackbean said:

Uzume said:

BIackbean said:
But he was not very willing to test the bug itself on-sight-- when we actually had a chance for the CM himself to show that this bug DOES EXIST and ALWAYS HAPPENS.
He probably does know it exists, but him replicating it does nothing. He isn't a person apart of development, merely a community manager. He's using a regular client like you and me, not one that specifically tells you what went wrong (I had problems with a game one time and a developer gave me one of those special clients), and how it could've gone wrong. He wouldn't be able to fix it, he would only be able to say "okay guys, the bug exists!" which does nothing for the people trying to find and fix bugs.
That be great if they did say "okay guys, the bug exists!" But this is not the case. They keep telling the players that it is not easily replicated... But if the CM can just show the hundreds of watchers that this glitch exists and make it official-- then that would rest our case --- for a fix in the very near future--- rather than telling us--- not replicated easily --- just officially announce this issue. It is also not on the official bug list.

Unfortunately a lot of bugs are not easy to find. When @KThxBaiNao streams himself playing MS, he is usually streaming his personal account (from my understanding, I don't actually use twitch), which means he isn't working. Can you blame him for not wanting to verify a bug when he is playing on his personal account?

BIackbean · October 2016

gamechanger said:

BIackbean said:

Uzume said:

BIackbean said:
But he was not very willing to test the bug itself on-sight-- when we actually had a chance for the CM himself to show that this bug DOES EXIST and ALWAYS HAPPENS.
He probably does know it exists, but him replicating it does nothing. He isn't a person apart of development, merely a community manager. He's using a regular client like you and me, not one that specifically tells you what went wrong (I had problems with a game one time and a developer gave me one of those special clients), and how it could've gone wrong. He wouldn't be able to fix it, he would only be able to say "okay guys, the bug exists!" which does nothing for the people trying to find and fix bugs.
That be great if they did say "okay guys, the bug exists!" But this is not the case. They keep telling the players that it is not easily replicated... But if the CM can just show the hundreds of watchers that this glitch exists and make it official-- then that would rest our case --- for a fix in the very near future--- rather than telling us--- not replicated easily --- just officially announce this issue. It is also not on the official bug list.
Unfortunately a lot of bugs are not easy to find. When @KThxBaiNao streams himself playing MS, he is usually streaming his personal account (from my understanding, I don't actually use twitch), which means he isn't working. Can you blame him for not wanting to verify a bug when he is playing on his personal account?

UPDATE!!!!! THEY FIXED GUILD + BUDDY CHAT!!!!!

CaughtByLove · October 2016

Salty af they did NOTHING to fix the cash shop glitch myself and a few others are experiencing. We. CANNOT. BUY. ANYTHING. I sent them a ticket and posted on forums, and a gm's reply was "oh do a full shut down lel." After the minor patch the issue is still here.

Sweetheart123 · October 2016

its actually really easy to make it happen
just shut your client down completly and restart client
its pretty much every time u log it
when it happens to fix it just type something 2 times
it will happen in bl or guild
typing in either will fix both

BIackbean · October 2016

Pimppi said:
its actually really easy to make it happen
just shut your client down completly and restart client
its pretty much every time u log it
when it happens to fix it just type something 2 times
it will happen in bl or guild
typing in either will fix both

or @pimppi-- nexon recently fixed the bugs. guild + buddy chat are working perfect now!

Sweetheart123 · October 2016

BIackbean said:

Pimppi said:
its actually really easy to make it happen
just shut your client down completly and restart client
its pretty much every time u log it
when it happens to fix it just type something 2 times
it will happen in bl or guild
typing in either will fix both
or @pimppi-- nexon recently fixed the bugs. guild + buddy chat are working perfect now!

i still get this chat bug upon logging in

bodhisativa · October 2016

Ya I reported a bug and nothing has been done

Its2Sharp4U · October 2016

I decided to add a poll for future reference.

It's also nice to see once in awhile where several bugs get recognized. Hopefully there'll be a change to the system where it becomes more reliable for forwarding.

BIackbean · October 2016

Sweetheart123 said:

BIackbean said:

Pimppi said:
its actually really easy to make it happen
just shut your client down completly and restart client
its pretty much every time u log it
when it happens to fix it just type something 2 times
it will happen in bl or guild
typing in either will fix both
or @pimppi-- nexon recently fixed the bugs. guild + buddy chat are working perfect now!
i still get this chat bug upon logging in

nah they fixed guild chat 100%

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