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Account has not been verified

Member Stefanie
Stefanie
Reactions: 210
Post: 1
Member
in Tech Support
After I updated the game today. I keep getting “the account has not been verified” and i checked my email, there is nothing there. I restarted the game 5 times yet it’s still happening. I just played the game yesterday. Don’t know what’s the problem.
MorningAfterSeven

Comments

  • Member Mascarade
    Mascarade
    Reactions: 1,210
    Posts: 22
    Member
    edited March 2019
    It has done me the same way, except I was able to log on , to play one char then when I tried to log off that char and relog another it won't let me log in, its super frustrating and no one seems to be addressing the issue ;( I logged a ticket but that doesn't help not being about to get quest done / event quest too.. Oh and theres nothing in my email but a notice from Nexon about receiving my ticket.
  • Member Mawg
    Mawg
    Reactions: 1,350
    Posts: 130
    Member
    edited March 2019
    Me too. I had thought it was because I started to use a VPN, so looked like I am logging in from a new country. but probably not if you also have that problem.

    I also received no email F7
  • Member, Private Tester AKradian
    AKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited March 2019
    https://support-maplestory.nexon.net/hc/en-us/articles/360025674731
  • Member Zim0n
    Zim0n
    Reactions: 610
    Posts: 7
    Member
    edited March 2019
    Sigh, hoping for an unscheduled maintenance.
    MorningAfterSeven
  • Member Banda
    Banda
    Reactions: 1,125
    Posts: 49
    Member
    edited March 2019
    Guess that maintenance will be there soon, nobody on Luna seems able to log in as of today, so only those who were logged in from yesterday can enjoy the game
    MorningAfterSeven
  • Member MorningAfterSeven
    MorningAfterSeven
    Reactions: 1,125
    Posts: 105
    Member
    edited March 2019
    Zim0n wrote: »
    Sigh, hoping for an unscheduled maintenance.

    sigh, best case scenario: monday wasted
  • Member Mawg
    Mawg
    Reactions: 1,350
    Posts: 130
    Member
    edited March 2019
    Ok, they have fixed it now. Happy Mapling F2
  • Member DPSLORD
    DPSLORD
    Post: 1
    Member
    Error is showing up again :(
  • Member, Private Tester AKradian
    AKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited March 2019
    DPSLORD wrote: »
    Error is showing up again :(

    Thanks for reporting this.
    Please try again now?