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False Ban PROBABLY because I pissed off a guild

OnOOnO
Reactions: 400
Posts: 7
Member
edited June 2019 in Rants and Raves
I am banned because of "multiple player reports" on my week old tera burned Kanna that is lv202? There were evidences of me hacking? The only people I even came in contact with my Kanna was a bunch of butthurt guildies circlejerking each other because he refused to leave my map and stated he was there before I was despite the fact I knew he just got into the twilight perion map and I was doing wolf. Now that isn't all it, a day after I literally GET PERMAED. I ask support why you know what they tell me? "Our records indicate this account was involved in a violation of our Terms of Use or Code of Conduct. The account was reported by other players for using third party hacking tools on the character "poorgamer" . After reviewing your game log records, we found evidence of hacking". REPORTED BY OTHER PLAYERS. Literally the only players I made contact with were the entire guild for KSing their members and literally half their guild enters my map and KSes me. How does that lead up to my eventual perma ban for hAcKiNg. I reopened the ticket, asking if there has to be some kind of error in case of mass reports resulting in a ban, I get "I have reviewed this case and have found no evidence to suggest that this ban was in error. Unfortunately, due to the nature of the violation, I am unable to release your account". I have lost all hope, I am not sure where to turn to now. IF A GM IS READING THIS, CAN I JUST GIVE CONSENT FOR YOU TO JUST ANNOUNCE WHAT HACK I WAS USING? JUST TELL ME EXACTLY THE HACK I AM USING.

I gave you guys my stream vods, I am not sure where it went wrong. Some have told me "I should have recorded the KSers in twilight perion" Is that a players usual instinct? When you get KSed you whip out your OBS or recording software and film away then post it later on youtube essentially mocking them? No, it isn't so my instinct was just to keep KSing (as it is tera burning time, what kind of channel in twilight perion would be open by day time North America?) So here I am now. Account is lost, thousands of hours lost. This is it.

Comments

  • OnOOnO
    Reactions: 400
    Posts: 7
    Member
    edited June 2019
    I will literally write down a contract if I have to in order for the support to be given consent publicly announcing it on this or any part of the forum as to the hack i am using.
  • BB327BB327
    Reactions: 410
    Posts: 5
    Member
    edited June 2019
    OnO wrote: »
    I am banned because of "multiple player reports" on my week old tera burned Kanna that is lv202? There were evidences of me hacking? The only people I even came in contact with my Kanna was a bunch of butthurt guildies circlejerking each other because he refused to leave my map and stated he was there before I was despite the fact I knew he just got into the twilight perion map and I was doing wolf. Now that isn't all it, a day after I literally GET PERMAED. I ask support why you know what they tell me? "Our records indicate this account was involved in a violation of our Terms of Use or Code of Conduct. The account was reported by other players for using third party hacking tools on the character "poorgamer" . After reviewing your game log records, we found evidence of hacking". REPORTED BY OTHER PLAYERS. Literally the only players I made contact with were the entire guild for KSing their members and literally half their guild enters my map and KSes me. How does that lead up to my eventual perma ban for hAcKiNg. I reopened the ticket, asking if there has to be some kind of error in case of mass reports resulting in a ban, I get "I have reviewed this case and have found no evidence to suggest that this ban was in error. Unfortunately, due to the nature of the violation, I am unable to release your account". I have lost all hope, I am not sure where to turn to now. IF A GM IS READING THIS, CAN I JUST GIVE CONSENT FOR YOU TO JUST ANNOUNCE WHAT HACK I WAS USING? JUST TELL ME EXACTLY THE HACK I AM USING.

    I gave you guys my stream vods, I am not sure where it went wrong. Some have told me "I should have recorded the KSers in twilight perion" Is that a players usual instinct? When you get KSed you whip out your OBS or recording software and film away then post it later on youtube essentially mocking them? No, it isn't so my instinct was just to keep KSing (as it is tera burning time, what kind of channel in twilight perion would be open by day time North America?) So here I am now. Account is lost, thousands of hours lost. This is it.

    YOU HAVE TO LOVE, LOVE, LOVE that there is NO KS report option on the "Report" drop down list. I had the same thing happen, I was in the wolf, came out to a guy that wouldn't leave after being asked to please do so. Tried to report... what a joke!!! None, zero, of the options available allowed me to report this offense. I defamed him and changed channel.
  • AggraphineAggraphine
    Reactions: 19,415
    Posts: 3,553
    Member
    edited June 2019
    BB327 wrote: »
    YOU HAVE TO LOVE, LOVE, LOVE that there is NO KS report option on the "Report" drop down list. I had the same thing happen, I was in the wolf, came out to a guy that wouldn't leave after being asked to please do so. Tried to report... what a joke!!! None, zero, of the options available allowed me to report this offense. I defamed him and changed channel.

    What are you going to report him for, finding a vacant map? Look at it from his perspective, all he saw was someone come into the map he found empty and claim that they were there before he got there. He likely has no reason to believe you're telling the truth, and not just trying to push him out of a map so you can have it for yourself.
  • ShikasiShikasi
    Reactions: 700
    Posts: 2
    Member
    edited June 2019
    Going to do Wolf is still considered leaving a map, thus if someone enters your map when you are not in the map, it means the map “belongs” to that person. Entering Wolf is not an excuse to still keep the map.
    You went to Wolf, you took the risk, and now someone took the map, which was empty.
  • AggraphineAggraphine
    Reactions: 19,415
    Posts: 3,553
    Member
    edited June 2019
    Shikasi wrote: »
    Going to do Wolf is still considered leaving a map, thus if someone enters your map when you are not in the map, it means the map “belongs” to that person. Entering Wolf is not an excuse to still keep the map.
    You went to Wolf, you took the risk, and now someone took the map, which was empty.

    Yeah, people giving you your map back after you come back from a bounty hunter or wolf portal is purely a courtesy, nothing more.
  • MehiaMehia
    Reactions: 605
    Posts: 17
    Member
    edited June 2019
    I think the GM should really look at the people who reported you to see if those "reports" are legitimate. If the reports are indeed false, then those who abused the reporting system should have their account banned because what they did to you was disgusting and shameful. False reporting is punishable as it is listed under the banning guidelines.

    Maybe you should try and appeal your ban through live chat? If you manage to get a GM who actually cares, just have proof that you did not hack and that your ban was the result of people abusing the reporting system for vindictive reasons.

    I hope you do get your account back!