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Client Crashes and DC's since the patch went live

FrozeFroze
Reactions: 1,395
Posts: 51
Member, Private Tester
edited July 2019 in Bug Reporting
Since the patch went live about 40 mins ago I've had the following incidents

2 x Client crashes after killing an Elite Mob
1 hackshield error DC
1 Login full client crash

4 in 40 mins .. not the best way to start the day I must say

Comments

  • FrozeFroze
    Reactions: 1,395
    Posts: 51
    Member, Private Tester
    edited July 2019
    And another login full client crash

    GG
  • AllowedAllowed
    Reactions: 1,045
    Posts: 83
    Member
    edited July 2019
    I keep getting dced by hackshield for hacking while i not even hacking..

    Can load up the game fine but after about 2 min i getting hack detected message
  • YuniorYunior
    Reactions: 1,575
    Posts: 53
    Member
    edited July 2019
    Can confirm. I've crashed 4 times with the same NGS message "You cannot run multiple programs" or something like that.
  • FrozeFroze
    Reactions: 1,395
    Posts: 51
    Member, Private Tester
    edited July 2019
    And another login crash

    Sad Times
  • MyKannaMyKanna
    Reactions: 400
    Posts: 7
    Member
    edited July 2019
    Same.......... Like always, no time to play after game update. Crash after selecting channel on Reboot.
  • JezJez
    Reactions: 1,600
    Posts: 268
    Member
    edited July 2019
    yup, everyone is getting dc crashed for "hacking"
    game security wont let anyone stay connected
  • Holas2Holas2
    Reactions: 860
    Posts: 22
    Member, Private Tester
    edited July 2019


    Brief bug summary:

    Game crash while using skills kill mobs, and following message appear( theres no external program running at all)

    NGS Hacking Detected(0xD1010601)
    You cannot run the game and external programs simultaneously. Please contact customer support for questions.



    Character name: Holas

    Character level: 270

    Character job: Kanna

    World name: Renegades

    Date and time of the incident: July 24th after maintenance

    (mention your time zone if you aren't posting Pacific time)
  • FrozeFroze
    Reactions: 1,395
    Posts: 51
    Member, Private Tester
    edited July 2019
    Another hackshield DC
    I Should have mentioned I'm on Luna but I guess this is across all servers at the moment,
  • AllowedAllowed
    Reactions: 1,045
    Posts: 83
    Member
    edited July 2019
    Yep, same error message

    Closed about everything that might detect as "hack"

    Nothing fixed it.
  • ocp1ocp1
    Reactions: 300
    Post: 1
    Member
    edited July 2019
    Same here. (ngs hacking detected(0xd1010601)
  • GeofftusGeofftus
    Reactions: 810
    Posts: 14
    Member, Private Tester
    edited July 2019
    Happening to me too. Im not even attacking, and i get that message.
  • CamperCamper
    Reactions: 600
    Posts: 42
    Member
    edited July 2019
    i got the same issue when i created my BT and went into the first portal....
  • SchiohSchioh
    Reactions: 500
    Posts: 2
    Member
    edited July 2019
    Same happend to me. I was only standing on the map and in few mins game was closed with NGS Hacking Detected(0xD1010601) message.
  • xBurielxBuriel
    Reactions: 470
    Posts: 8
    Member
    I got the same problem ``ngs hack message`` multiple times. several hours of maintenance for this.

    lets hope they fix it quick
  • iAmaneBlackiAmaneBlack
    Reactions: 200
    Posts: 2
    Member
    Ok, so it isn't just me.

    I get that (NGS message "You cannot run multiple programs") message every 5 minutes after the DC
  • WahbudWahbud
    Reactions: 100
    Post: 1
    Member
    I've been also getting this issue today after the update...
  • MranMran
    Post: 1
    Member
    I am getting the same problem and its making me livid. I just want to play the new burning event
  • LordLevit07LordLevit07
    Reactions: 210
    Posts: 2
    Member
    I'ts cross server , i'm Broa and its the same
  • ARMADA24ARMADA24
    Reactions: 1,040
    Posts: 18
    Member
    Can confirm this is happening, made a new Kanna on Scania for a Kishin mule for my main account, stood there for a few minutes and immediately got booted because it thought I was using an external hacking program, which I wasn't.
  • OkhuraOkhura
    Reactions: 4,185
    Posts: 594
    Member
    edited July 2019
    Thanks, its been forwarded.