Thanks AKradian, I forgot about that. Then the name change wasn't the problem for me, but it is still true that I'm not able to have the compensation dialogue option. A GM also confirmed on my ticket that I am elligible for some items that I no long…
Thanks Ghiblee.
The issue you described is my #2 above. I think that doesn't cover #1 scenario, where I simply queue, then get "... canceled due to unknown error" before getting a match. In this scenario I also get the 30min penalty.
Could you…
I take back that "can start Practice Mode just fine", no I can't, it worked once and no more LOL. Just nothing happens after selecting "Practice Mode" and clicking Yes.
Thanks Ghiblee for working fast on these problems. While the login issue seems to have been fixed for me, Customer Support still has been ignoring one of my tickets for the past 2 days:
https://support-maplestory.nexon.net/hc/en-us/requests/1044908…
Can Nexon please adequately compensate players affected by these recent problems, e.g. by:
- Reissuing expired items, for those who could not log on to use them
- Increasing the Awake shop purchase limits, for those who was saving up to buy things…
AKradian wrote: »
Are you able to drag the totem from the Equip window and drop it in the Inventory window, to unequip it?
Confirmed this works, thanks for the workaround.
@Ghiblee - I submitted a ticket with logs/IGN/etc: https://support-maplestory.nexon.net/hc/en-us/requests/1045179
I leaped from Burning World to Bera. My character was not previously blocked by the AH error (or at least I think so). I did not try…
Ghiblee wrote: »
Kainu wrote: »
-snip-.
Please note that the Awake Coins on your Burning World character should be transferred along with your character when you World Leap.
Yes, but item purchase limits are currently separate for each world.