I don't think the legit players should hold as much responsibility in this as you are trying to make them.
Legit players should be the people you are looking to assist in these matters, not reprimand them for forgetting to screenshot a deal, or b…
I am assuming they just shut off the servers as soon as they could, once they noticed the burning glitch and all the other fun stuff currently going wrong.
Bug Type: Gameplay
Brief Bug Summary: Logged on to collect hot week rewards, noticed all characters on my account are burning, even those above level 150.
More Details: Immediately logged off as I did not want to risk a ban due to glitch abuse…