I would like to report here that I was affected by the ban, and have been unbanned as of a few hours ago.
I made around 3 tickets on saturday / sunday (All denied) and got a new ticket (That I did not open) today that they investigated my account another time and unbanned me.
For the people dealing with support, I wish you the best and hope you stay calm and be nice to them.
If you truly did not do anything, they will be able to see it through logs and unban you