Recently I decided to transpose my 15-star tyrant cape on to a sweetwater cape. After transposing I realized a scroll had been used on it previously and wished to remove it which led me towards using an ark innocence scroll. The description on the ark innocence scroll states " Resets all of an item's stats except it's potential and star force enhancement" and "it does not reset Bonus Stats." Since all of the stats gained were from enhancing a tyrant I assumed all would be fine based on the description provided. After passing the scroll on my cape it completely removed all stats gained from transposing, leaving me with a useless cape. I tried to reach out and spoke to Senior GM Hartesia who also agreed with me that the description is very unclear and is very misleading.
I've spent many hours working towards the cape and all of my progression has been erased instantly. I'm reaching out to request a replacement for my cape or compensation.
Attached is the description of the scroll and the result of using an ark innocence scroll on my cape.
