7 months ago I also encountered the same situation as you. gm also let us stay ign, but we have not been released, they just responded to the investigation, and then until now. We have not been released.
I tried a lot of grievances to give me the answer like he did, and then closed my appeal channel. Please tell me that it is useful for us to be appealed by those who are innocently banned. Please don't say the robot GM at support, it will only reply the same words.
last 2 false banwaves took them a month each and hard censorship on post ,they deleted evry post about it (without reddit could have been unoticed)
There have been absolutely no posts that I can find regarding reported false bans that have been deleted, sunk, moved to a private forum, or in any way made unavailable to members of this forum.
Nor can I find any Reddit post regarding any supposed "deleted" posts. There is one thread from a year ago wherein Arwoo responded on the case of reported missing threads and confirmed they were not censored, nor deleted on purpose.
In addition, the subreddit currently has a thread active encouraging players to email Nexon's legal department, which is not the recommended way to appeal a ban of any kind and will not help you with your ban in any way.
Do not spread misinformation regarding bans or appeals.
I tried a lot of grievances to give me the answer like he did, and then closed my appeal channel. Please tell me that it is useful for us to be appealed by those who are innocently banned. Please don't say the robot GM at support, it will only reply the same words.
I sent SUPPORT and they only responded to the same words. The investigation of the reply is also no follow-up. The reason for asking them to ban is to close my appeal channel. Please tell me if they are robots? Please forgive me, my English is very poor.
Gm will only copy the pasted reply and then warn you to finally close your appeal channel. My number, I just want to know which role I was, when and where I did the ban, and then closed me to the appeal channel.