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I mean look at their glassdoor review. Even the good reviews say their upper-management is bad news for developing a quality game.
https://glassdoor.com/Reviews/NEXON-Reviews-E143099.htm
"Upper management/executives are clueless about what makes a game good and the Western market in general"
You don't say. Wouldn't surprise me then that the dev team already has a whole stack of fixes done but its thrown aside because... who really knows honestly.
Since things like these forums and support tickets generally never reach the management, maybe these managers need to be blasted on twitter (Either Anna herself or whoever she answers to)?
TurtlesRock wrote: »They are also taking a really long time to fix the familiar system and gollux bugs. Seems like nexon employees are sitting on their butts enjoying the money from whales and cash shop updates instead of getting stuff done.
While I have a strong opinion about this update, I will disagre with you there
My team is smaller and we'd still have to go through these steps :
1) Director board meeting to figure out what other projects will be delayed and what budget we got
2) Assemble a team and match it to a project manager
3) Schedule meetings, assign roles, compile feedback and bug data
4) Try to replicate every single one of them and figure out why and how
5) Go through the first analysis dozens of time and find multiple solutions that match schedule, budget, player feedback and the company's vision
6) Build documentation for each of these solution
7) Countless meetings where the VP/Director of finance crushes your dreams with finess
8) This is where the dev team comes in (we may be at this stage right now depending on how much they're changing)
9a) Magic happens and changes are tested individually then sent to QA
9b) QA tests individual changes and send it back if it doesn't match the documentation
9c) Changes that pass QA are sent to another test environement that's closer to the live servers. Many tests are performed across many features to make sure all new content works as intended and old content still work
9d) Usually, go back to 9a) and, if things go very wrong, step 5)
[optional] 10) Private test
11) Pre-production and IT stuff
12) Update live servers
The bugs and Gollux stuff requires pretty much the same but with less meetings and testing
This is happening while GMS is weeks away from a big summer update and a new class which, I assume, they still want to push after the Anniversary content so I wouldn't hope for much
Its a whole lot of bureaucracy yes, and unfortunately. However most of the issues that the game currently has have been present and spoken too in several mediums for years now. Outside of Gollux and Familiars we still have poor server stability, legit Kannas getting banned, bots everywhere, the memos addressing no issues whatsoever, outdated content, poorly balanced content, and a whole lot of frustration in the community. I wasn't present but it seems Glory was just as bad. In the last 5 years, even before Black Heaven there hasn't been a time were there were this issues hasn't been present. That a whole lot of time, and a lot of product releases.
What is Global doing really? All they do is copy paste KMS and add some of the Overseas Maple stuff, but manage nothing and let it rot. I doubt that translating content that has already been tested would take the entire of the team's attention, specially when they have a 5 year old backlog of issues that are still relevant.
A few whales and Twitch/Youtube players won't keep your boat afloat for long, eventually even those who are too invested to stop have to break, nothing lasts forever, and if they don't replenish their whales by making people happy there will be loses. Its 2020, MMOs are not doing great in the West and keeping people attention in the flood of great games, F2P MMOs and Gachas is becoming more and more difficult. KMS has that Korean magic that makes these kind of games work, but Global does not. I want MapleStory not only to survive but to be healthy, because its not fun playing a game that's nothing more than a shambling nostalgia corpse.
