There always be folks who enjoy the misery of others . Like this dude is exact same . Just ignore and not even respond to him if ever see that name Allowed around the forum anymore takes his fun away . He prolly be such dude that watch one have a bad accident and film it and post on social media to have a laugh and saying "glad wasn;t me ".
Must admit that the server or nexon gameguard is working causes people get the message they use a hackprogramm after being dced , while they did not used any 3rd party programm or whatsoever . It happend to me too on my adele , I am still in the game but I was doing a quest and killing mobs near the dragons in Leafre , just my Discord and game open and suddenly my game crashed and I did get that message I was useing some hackstuff or something . I got back in so assume it been just something related like not compatible with .... issue or we .
I do know enough that get there Perma Ban are trully cheating in the game but , wondering ; Are the Bans most related to Nexon gameguard , or is it because People report those Hackers / aka cheaters ?
For now you admitted there been unnecessary bans and u been looking into them , so I trully hope that those who didn't hack / cheat , espcially those that got banned around DMT will get there account released .
I know it does take time but that is what you knew when took the job isn;t it ? That not it been just fun & happiness .
Don't take it all to light and say to fast you can't look into there issues any further , solve it and otherwise give them proof what you seem to have found of them cheating /hacking because , it is same when u get on trial , they have to show u proof before they can give the verdict Guilty .
But so far I can see from post you just don;t give proof you just say the account is no longer accessible [ and then it is case closed ] .
Do something about this banproblem for those who got the not honest banhammer on there head !!
The game has already alot of issue seem serverinstablity in many ways .
I played MS2 before and was sad that Nexon pulled the plug out - they killed the game , not the players did this .
And for the short time I am playing on Reboot it feels like they act exact the same way here - so where will it end ?
Same as with MS2 that Reboot will go down too again ?
The community is large enough whats playing there and they buy enough in cashshop too , so not get why Nexon just sticks his head in sand like a Ostrich does all the time .
Well seems we just get a simply sorry and that be it [ for now ? ] . If they gonna treat Reboot players just as they did with MS2 , it gonna end up just as bad eventually . Still might take a while but , I camefrom MS2 and gave MS1 a try , I lost 22 mil mesos for trying to buy just 1 single cube in cahsshop but it crashed , and the mesos afterwards where gone but the cube was not in my cashshop inventory nor in my game inventory . Later after DMT I did get my cube by paying another 22 mil because just wanted to have to experience anyway ones and not in DMT since that was just horrible seen all lag ect .
But simple said I am not going to buy any stuff for any event again like DMT if this is just working so bad it is doomed to fail for most of us .
They just have to work on the server stability before they even do such events or even think of any compensation [ since in my opinion if they would say 2x exp event or sort of and so many log into the game the lag makes it just as bad .
Adding more server for the summer made it even more worse in my eyes .