It goes without saying that many players on the reboot servers are upset and unsatisfied with server performance during double miracle time (DMT) and how it impacted many players' ability to use Black and Red Cubes on their equipments. DMT is an incredibly crucial time for players to save their mesos and upgrade their gear. Personally, I have spent many hours to save up mesos in anticipation for double miracle time. All these hours invested in the game SPECIFICALLY for DMT has gone to waste due to the inability to use cubes during the event.
Imagine having an event that does not reward you as intended after players have sunk in many hours into the game in anticipation for it. This is essentially what has occurred in the DMT event. Again, players have invested time into gathering mesos to buy the cubes. Not only that, but players have stayed up late at night/midnight just to be able to participate in all three DMT events in anticipation that Maplestory servers will be unstable and that they would need to fight an unwinnable battle (aka the battle against server lag) just so they can use their cubes. I know of players who were only able to fit in 1 Black Cube every 3-5 minutes. I know players who were not even able to log on. I know players who were disconnected during the event and could not log back on. I know players who were unable to buy cubes in the cash shop during the first hour of the event. I know players that tried to discover methods to circumvent the issue of server instability (aka trying to change channels so that they can cube once per channel changed). Why should players have to spend even more time into a problem that is the fault of Nexon? As evidenced, this is not the only botched DMT event that has occurred, yet Nexon has to adequately address a single one. Nexon has wasted more of players times, in a game that already demands an unfathomable amount of time invested in order to progress. This problem is incredibly frustrating for many players that were trying to participate in an event that has significant impact on their gameplay and progression.
Being apologetic is not good enough to compensate for the amount of time wasted and the amount of anger from players that were generated from server instability. There are many ways to circumvent this problem, many of which are already obvious to Nexon, yet they continue to ignore this problem. I do not believe players are asking for a lot. Your simplest solution is to redo the DMT event for reboot servers and to actually MAKE IT WORK as intended. Making a playable game is the first and utmost concern for ANY game company, but this logic is commonly neglected by Nexon which is absolutely unacceptable. Many players and I only wish for Maplestory to continue growing and become successful in the upcoming years. Nobody wants the game that they play to become irrelevant and unplayable. Nexon, please understand that your players are loyal, but you should not abuse this fact and assume that they will stay regardless of how poorly you treat them. This is not ethical, and you know it.
