This is exactly what a CM is supposed to do. He did his job excellently, whether you liked him or not. He interacted with the community, managed it, and sent our requests/feedback back to Nexon. A lot of players seem to fundamentally misunderstand what a CM does, as evidenced by every single maintenance where someone would inevitably blame Michael for the extensions and problems with patching. Or blame him for the lag. Or call on Michael to fix it, and get pissed off when he doesn't do anything, because there isn't anything he can do about it.They hired him specifically so the players would feel he's "one of them", and they let him keep clowning and meme'ing throughoutTo me, that's what makes a good Community Manager.
Someone that is able to joke around with the players while still able to be serious when comes the time.
The fact that Michael was so involved with the players and how he went out of his way to help while still being super friendly to all of us made me like him.
The Community Manager should be able to make friends with players but still keep a professional distance from them, especially if they're only players and not Volunteers (but that's still to their own discretion. Obviously no company talk with players only). They should be able to connect with the players. Since Michael has actually played the game before, he was in a position where he knows how frustrating things can be, and I feel like that's why he tried to go out of his way to help more than he was supposed to.
I feel that because of how Michael was towards the players, it made us feel like we were heard, understood, and, to me, that's how a Community Manager should be.
It makes them look human.
You are a special kind of person. Its amazing you figured out how to logon to the forums to post in this thread.When? like the first week he applied to nexon. Where? he posted his age on forums then. I specifically remember this encounter and was let down by it from the get-go I don't have a link reference to show but, not like I'm lying either..guess now he has 2 ages? O_o
Source, please?
This is his first thread in the old forums: http://forum2.nexon.net/showthread.php?1513612-Your-New-Community-Manager-Has-Arrived&p=12362556&viewfull=1#post12362556
He said right there, "I'll be 23 on February 6th."
Where and when did you see him say he was 19?
what's wrong with getting a party to boss with? this is an MMO after all.Yes, it is an MMO. But the community's mindset has shifted to that of single player over the years. Its incredibly hard to find a party for unpopular bosses, and Arkarium is one of the most unpopular (possibly only hard hilla is more unpopular than him because of her cage nonsense).
idk bout you, but i love ark for being so generous with dropping suspicious cubes, honour and a bunch of crafting items