[New Users] Please note that all new users need to be approved before posting. This process can take up to 24 hours. Thank you for your patience.
Check out the v.257 - Tallahart: Grave of the Gods Patch Notes here!
If this is your first visit, be sure to check out the Forums Code of Conduct: https://forums.maplestory.nexon.net/discussion/29556/code-of-conducts

Unable to Open TakeOver reward

Comments

  • Member PonPon
    PonPon
    Reactions: 1,265
    Posts: 53
    Member
    edited August 2017
    Notes regarding this bug aren't in the upcoming SC post. My box is gonna expire soon Nexon, DO SOMETHING. It's been more than 3 weeks already!
  • Member Tamirelia
    Tamirelia
    Reactions: 1,335
    Posts: 41
    Member
    edited August 2017
    Yeah happening to me too
    Character name: Tamirelia

    Character level: 230

    Character job: Cannon Master

    World name: Galicia

    Date and time of the incident: Ongoing

    This applies to the Tier 1 and 3 boxes, I got the Tier 2 one on a different character the first time so it worked for me at least. The boxes are gonna expire though, this really needs to get fixed. We did the event, we deserve the rewards.
  • Member MissStreetRat
    MissStreetRat
    Reactions: 200
    Posts: 2
    Member
    edited August 2017
    I have this problem, as well. bfUX0fj.jpg
  • Member July
    July
    Reactions: 2,720
    Posts: 376
    Member
    edited August 2017
    July wrote: »
    another week, another maintenance and still no fix to this bug...

    and again... gg..
  • Member Whatdaheck
    Whatdaheck
    Reactions: 600
    Posts: 8
    Member
    edited August 2017
    I'm in the same boat.
    Almost at my third tier, not holding my breath that it will open either.

    Character name: Vopalkid

    Character level: 216

    Character job: Hero

    World name: Scania

    Date and time of the incident: Ongoing
  • Member iceberry
    iceberry
    Reactions: 100
    Posts: 2
    Member
    edited August 2017
    i'm not in the boat as u guy, but i'm at tier 4 box and it say "you can't open that right now. try again in a little bit "
  • Member Dominikos
    Dominikos
    Reactions: 625
    Posts: 68
    Member
    edited August 2017
    still no answers?
  • Member, Private Tester kennyabsilli
    kennyabsilli
    Reactions: 715
    Posts: 18
    Member, Private Tester
    edited August 2017
    Just had it happen on my tier 3 reward box
  • Member Dominikos
    Dominikos
    Reactions: 625
    Posts: 68
    Member
    edited August 2017
    we need answers! Tier 3 it was the only good thing and its glitched!
  • Member Aracaj
    Aracaj
    Reactions: 100
    Posts: 2
    Member
    edited August 2017
    This happend to me on my tier 1 and 2 boxes.
    Character: Aracaj
    Server: El Nido, GRAZED
  • Member Dominikos
    Dominikos
    Reactions: 625
    Posts: 68
    Member
    edited August 2017
    Yeah another weak and still no answers and check the new maintenance no notes about this bug...
  • Member, Private Tester ManiOh
    ManiOh
    Reactions: 2,155
    Posts: 218
    Member, Private Tester
    edited August 2017
    any news ?
  • Member Dominikos
    Dominikos
    Reactions: 625
    Posts: 68
    Member
    edited August 2017
    Lol still glitched... and yes no answers... actually they don´t care
  • Member AngryAngel
    AngryAngel
    Reactions: 840
    Posts: 53
    Member
    edited August 2017
    Bug type: Event, box not opening.

    Brief bug summary: I am trying to open my tier 3 reward box, and it is telling my I have already received it.

    More details: I got 60 boxes opened, and collected the box for the tier 3, but it tells me I have already received this reward when I try to open it.

    (anything not included in the other sections of your report)

    Steps to reproduce: Double click the tier 3 box.

    (if not covered in the summary)

    Character name: Mïnion

    Character level: 218

    Character job: Evan

    World name: Windia

    Date and time of the incident: 21:39 EDT 8/16/2017

    I'm experiencing the same problem as everyone else with the Tier 3 box, of course (10k reward points and cubes). Submitted a ticket, and they closed it immediately after responding that the issue had been forwarded to the appropriate department (I'll believe that when I see this resolved for everyone.). They also gave the usual boilerplate suggestion to watch for news on the web site and forums, which is incredibly frustrating since Nexon reps are completely ignoring this thread.

    Character name: AngelusDraco
    Level: 234
    Job: Kaiser
    World: Khaini
  • Member TheHoA
    TheHoA
    Reactions: 2,210
    Posts: 337
    Member
    edited August 2017
    Same thing here with the Tier 3 box (just tried opening it now)
    Character Name: GeniusKnite
    Level: 250
    Job: Mechanic
    Date: 08/26/2017, 3:00am UTC
  • Member Renni
    Renni
    Reactions: 3,385
    Posts: 64
    Member
    edited August 2017
    I've been unable to open my TakeOver Tier1 box since I received it. The box will expire in a few days, so I'm really hoping its duration will be extended or that we will be compensated with a new box.

    Character name: Recalci

    Character level: 221

    Character job: Angelic Buster

    World name: Windia

    Date and Time of incident: 07/30/2017 - ongoing (talked with live chat the day of)

  • Member auromax
    auromax
    Reactions: 300
    Posts: 2
    Member
    edited August 2017
    This has happened to me now too, on the first second and third boxes.

    Character name: auromax
    Character level: 225
    Character job: zero

    World name: Scania

    Date: 08/24/2017 - ongoing
  • Member LemonPartae
    LemonPartae
    Reactions: 860
    Posts: 34
    Member
    edited August 2017
    Also having the problem with first tier box.

    Character name: LemonPartae
    Character level: 228
    Character Job: Evan
    World Name: Reboot

    Date: Box redeemed around 7/30/17. Ongoing.
    Box is stuck in inventory.
    I was able to open the tier 2 box however. After opening it on another character.
  • Member Dominikos
    Dominikos
    Reactions: 625
    Posts: 68
    Member
    edited August 2017
    last day of the event, and still no answers...
  • Member Phoeni
    Phoeni
    Reactions: 200
    Posts: 6
    Member
    edited August 2017
    Brief bug summary:
    Unable to open the TakeOver tier 1, tier 2 and tier 3 box.
    Character name:
    Phoenicia
    Character level:
    228
    Character job:
    Bishop
    World name:
    Luna
    Date and time of the incident:
    08/27/17 - ongoing