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Closed On (Pre-)Nova Bans, Policy, and Treatment of Users
Comments
I’m not going to speak for anyone else, but i don’t believe doing dailies, as=fking, flag race, and meso farming constitute reason for a ban after investigation by a live GM.
Also, afaik for accounts with no ban history a manual ban for "first offense" has a two week duration. I'm also not convinced that any offenses were committed by some of the banned users. I know no offense was committed in my case. For whatever reason, Nexon and a few of its stans don't believe false bans ever happen until Nexon comes forward and "sowwys" the falsely banned users all while giving them the backhanded apology that they should avoid use of illegitimate programs that were never used in the first place.
it's already been confirmed that most of the bans as of late are not real GM bans, they are the ban bot, also when a GM bans you, you get to see the name of the GM that banned you in the ban message, there is no name given when you are banned by the automated system.
Where is your proof they're legit?
Were you with the person in real life everyday they were in-game ?
See you've no solid proof they were legit, just because they're your "Friends" don't mean anything...
Hard Evidence is needed to be proven, I could sit here and claim anything I want without providing proof It don't mean anything ...
This so called "Auto-Ban" personally is BS it was likely done because someone at Nexon had a reason to look into their account, They've a area in the data base that has logs of abnormal game play for every player in the game...
With so many people playing they don't have time to look at everyone's logs.
The Auto-Ban does exist however a lot of these so called "legit" players that were banned were banned not from a skill that triggered it but some thing they have done recently, account sharing, buying and selling stuff for real money ect..
See people think they won't get banned for account sharing or buying and selling stuff for real money.
Third party programs were the reason given for the recent ban wave. Not account sharing or buying goods for real life currency.
The one I can particularly vouch for is a guildie and as a jr of one of reboot’s more respectable guilds I have (had) the responsibility of keeping an eye on active players. I wouldn’t use my kishin mule for someone I didn’t at least have a basic trust for.
As for my own case: as someone who only plays on reboot the only thing I’ve bought with real money related to maplestory is NX directly from Nexon, and prepaid cards. I don’t share my main account, or my kishin mule. I paid for a new hard drive for my kishin mule’s laptop when the old one failed.
Beyond that, why should the community have faith in a ban process that has made mistakes so many times and can’t even catch obvious ToU breakers? Why should trust be placed into a company that took 1 month to reverse false bans against a particular class? I’m glad that Nexon has been able to earn your trust, but they haven’t done enough to earn mine. Losing all of my progress and time committed to the game without explanation or reason isn’t something that garners trust. Having support GMs tell me different vague stories about the reason for my ban doesn’t garner trust.
tl;dr getting banned for "hacking/use of 3rd party programs" when neither is the case doesn't give me any reason to trust Nexon. The same has happened to other players before and will continue to happen until Nexon decides to shape up.
there's already a precedent of both the auto ban system being real, with no GM looking into accounts regarding the giving out these bans, and the ban bot not working properly.
The Kanna Bannings is proof of all the above, it's also proof that they dont bother to look too deeply into account bans from the ban bot unless it gets enough community attention. They also literally address in the memo (and the past kanna bannings) that it is a bot that did the bans.
on top of that, I have not bought or owned any duped gear, all gear I have is from my own hard work.
also I got banned on the 29th of novbember, the day of the new patch, and anyone who knows anything about hacks in MMO's or online gaming services in general, knows that it's impossible to have hacks the day of any new update anyway because they would need to be updated.
the recent banns were not done by "Some skill" but actually just having "Some program" running in the background, and no, it doesnt need to be related to hacking maplestory, nor does it need to even be interacting with the maple client, this is confirmed by Arwoo's posts in the Reddit.
I understand being skeptical, but real hackers wouldnt need to complain about their banned accounts, they literally just start a new account and hack their way back to where they were with ease.
The only time Nexon is accurate in banning, is when there is real human oversight, like them actually seeing you hack or them looking into your account and seeing items that are impossible to get otherwise that are generated or gained from hacking or exploiting.
There have been many cases of innocent banned players that had to make their way to CM's in the past before they got resolved, Nexon just recently (over the past 2 months) have just made some changes to their ban bot to make that worse.
Since nexons ban bot is targeting programs that are not even related to hacking maplestory, it's important that there is human oversight (e.g. have the system flag their account and send a invisi GM check them out) which there clearly isnt any with regard to handing out the bans.
It should also bother you that support isn’t able to, or doesn’t have 100% of the information needed to handle each individual’s case as displayed by each instance decisions to unban players has had to come from above their heads. It should bug you that you’re told your ban is final and irreversible until it’s acknowledged that a mistake was made. It should really bug you that you can be told inconsistent and vague reasons for a ban by support. Very little is right about the current ban policy.
If I’m unbanned in the future, I’m definitely NOT coming back anytime soon. Not until they adjust their ban policies and remove the bot’s ability to permanently ban players.
I just log on every event to do events and walk down nostalgia lane with all my old characters. I can't do that anymore because Nexon auto banned me permanently... Like dude.. I don't even train i just log on for like 30mins at a time to chat up some old guildies.
How long until we finally get unbanned by NExon's faulty system and incompetent GMs?
Well the almighty Senior GM Atquei gave me a nautomated machine answer so
my magic 8 ball says: "NEVER!"