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new bird mount from gacha not working

Member Ckuchillo
Ckuchillo
Reactions: 1,320
Posts: 30
Member
edited April 2019 in Bug Reporting
Bug type: new mount from gachapon added on the April 11th maintenance is not adding to mounts list

Brief bug summary: tried using "Permanent Eclipse Bird Mount Coupon" i got from gachapon and it gives me an error message saying "Something went wrong. Try again later"

Steps to reproduce: just try using it and it won't be added

Character name: Ckuchillo

Character level: 240

Character job: Night Lord

World name: Kradia

Date and time of the incident: 4/11/19 around 4 pm east time

Comments

  • Member GerardReve
    GerardReve
    Reactions: 100
    Posts: 2
    Member
    I'm having the same problem, but with a different mount. (Flying whale mount from Retro Shop, 10- day duration skill :o)

    Would love to see
  • Member GerardReve
    GerardReve
    Reactions: 100
    Posts: 2
    Member
    I'm having the same problem, but with a different mount. (Flying whale mount from Retro Shop, 10- day duration skill :o)

    Character Name GerardReve
    Server: NA Reboot

    Thanks in advance for your trouble
  • Member CaughtByLove
    CaughtByLove
    Reactions: 1,700
    Posts: 61
    Member
    edited April 2019
    Character name: Drache

    Character level: 233

    Character job: Angelic Buster

    World name: Bera

    Date and time of the incident: 4/14/19, 2:06 PM EST

    --EDIT: Adding the mounts I had issues with
    Permanent Shopping Cart Mount
    Permanent Cat Cushion Mount
  • Member ACMU
    ACMU
    Reactions: 820
    Posts: 25
    Member
    edited April 2019
    also having the Problem with the flying whale mount
  • Member Ghiblee
    Ghiblee
    Reactions: 3,795
    Posts: 684
    Member
    edited April 2019
    Hello!
    We are currently looking into the issue where mount coupons cannot be used. T.T
    Please do continue to list out the mounts that you experience the same issue with!
    Asters
  • Member Celendinex
    Celendinex
    Reactions: 100
    Post: 1
    Member
    same problem, with a different mount.
    Permanent Cat Cushion Mount Coupon from Gachapon
  • Member Jez
    Jez
    Reactions: 1,600
    Posts: 268
    Member
    edited April 2019
    same issue with witches broomstick mount :(
  • Member AusaStar
    AusaStar
    Reactions: 770
    Posts: 20
    Member
    edited April 2019
    Permanent Cat Cushion Mount (Permanent)
    Kid Cloud Mount (Permanent)
    Flying Bed Mount (Permanent)
  • Member Asters
    Asters
    Reactions: 975
    Posts: 56
    Member
    edited April 2019
    likewise here-i am experiencing the same issue with

    1-Permanent Bling bling heart mount coupon
    2-Permanent spring breeze mount coupon
  • Member PlasmaBean
    PlasmaBean
    Reactions: 1,280
    Posts: 45
    Member
    edited April 2019
    Same issue with:

    Demon Mask Mount
    Viking Coupon
  • Member Loudy
    Loudy
    Reactions: 500
    Posts: 11
    Member
    Same issue here w/ Permanent Eclipse Bird Mount Coupon
  • Member asjiklMat
    asjiklMat
    Reactions: 520
    Posts: 12
    Member
    edited April 2019
    Same issue with Permanent Spring Creature Mount.
  • Member Mochiuu
    Mochiuu         Member
    edited April 2019
    Bug Type: Mount Skill not registering in general

    Brief Bug Summary: Attempted to use Hog mount and Demon Mask mount I received from quests but it gives me an error saying "Something went wrong. Try again later."

    Steps to Reproduce: Try using it and it won't be added.

    Character Name: Mochiuu

    Character Level: 152

    Character Job: Bishop

    World Name: Reboot

    Date and Time of the Incident: 4/20/19 @ 12:00AM

  • Member Ghiblee
    Ghiblee
    Reactions: 3,795
    Posts: 684
    Member
    edited April 2019
    Hello!
    The mount coupons should work after yesterday's maintenance. (My Spring Creature Mount works now as well!!!)
    Please let us know if you are still experiencing this issue. :)
    YinYangX