Brief Bug Summary: When I try to enter the cash shop, it disconnects me to the world select menu. This happened after trying to redeem the 2k Maple rewards points, which gave me the "too many people are trying to use this bug", but finally went through eventually. Then I purchased NX through paypal, and that's when the bug started happening.
Solutions tried: I wanted to see if it was a local file issue so I disabled firewall and antivirus, flushed DNS, did a winsock reset, clean installed maple, and am still having the same issue. Then I tried a different computer with an account with a working cash shop and tried the account with the bugged cash shop and it still didn't work, so just to confirm it is not a local file bug. It is for sure on your end. This happened after the June 12th maintenance and is still happening after the June 14th maintenance.
Brief bug summary: Whenever I attempt to go into cash shop, the screen turns black, stays black for about 30seconds to 1 min and the proceeds to exit to the server selection saying cannot connect to the game server. All of my characters are experiencing same issues. AFTER IT FINALLY WORKED AND AFTER I CHARGED MONEY THROUGH PAYPAL, SAME THING IS GOING ON ONCE AGAIN
Character name: AMGgt65
Character level: 13
Character job: Mercedes
World name: Bera
Date and time of the incident: 6/12 until now after two maintanenece.
I have the same issue, it might be because ive bought nx cash , I was able to enter cash shop before i did and i tried to enter on another account and was successful, did you guys also buy nx cash?
Brief bug summary: Cannot access the Cash Shop after purchasing NX Credit
More details: After the purchase of 30k NX Credit, I was rendered unable to access the CS on any character. I was able to use it just fine before the purchase.
Steps to reproduce: Check to make sure you can access the Cash shop, then buy NX Credit on Nexon's website.
Character name: Savail
Character level: 218
Character job: Explorer magician (Bishop)
World name: Reboot
Date and time of the incident: June 12th 2019 (after 1pm - 2pm)
Brief bug summary: Whenever I attempt to go into cash shop, the screen turns black, stays black for about 30 seconds to 1 min then it goes to either enter the world screen or Client shuts down
Character name: Xpressos
Character level: 145
Character job: Mercedes
World name: Bera
Date and time of the incident: 6/15/2019 - 3:47pm EST
@Okhura In case you haven't seen the updates to the posts, I'm tagging you.
TL;DR loading NX into your account (buying online through PP) is causing the cash shop to disconnect players
Brief bug summary: Cannot access the Cash Shop after purchasing NX Credit
More details: After the purchase of 10k NX Credit, I was rendered unable to access the CS on any character. I was able to use it just fine before the purchase.
Steps to reproduce: Check to make sure you can access the Cash shop, then buy NX Credit on Nexon's website.
Character name: nashagui
Character level: 18
Character job:kanna
World name: Reboot
Date and time of the incident: June 14th 2019 (5am - 8am)
Comments
Brief Bug Summary: When I try to enter the cash shop, it disconnects me to the world select menu. This happened after trying to redeem the 2k Maple rewards points, which gave me the "too many people are trying to use this bug", but finally went through eventually. Then I purchased NX through paypal, and that's when the bug started happening.
Solutions tried: I wanted to see if it was a local file issue so I disabled firewall and antivirus, flushed DNS, did a winsock reset, clean installed maple, and am still having the same issue. Then I tried a different computer with an account with a working cash shop and tried the account with the bugged cash shop and it still didn't work, so just to confirm it is not a local file bug. It is for sure on your end. This happened after the June 12th maintenance and is still happening after the June 14th maintenance.
Brief bug summary:i disconnect after visit cashshop everytime
More details: N/A
Steps to reproduce:i do not know
(if not covered in the summary)
Character name: all my charaters (Cyderr,CyderXD)
Character level:100+,70
Character job:cadena, blaze wizerd
World name:nova and reboot
Date and time of the incident: sometime from 6/14 to now
Bug type: Unable to enter Cash Shop
Brief bug summary: Whenever I enter the cash shop, my screen goes black and I get sent back to the login screen.
More details: N/A
(anything not included in the other sections of your report)
Steps to reproduce: Purchased NX Cash via Paypal, enter the cash shop
(if not covered in the summary)
Character name: All
Character level: 10-190
Character job: N/A
World name: Reboot NA
Date and time of the incident: 6/15 1:38AM
(mention your time zone if you aren't posting Pacific time)
Brief bug summary: Whenever I attempt to go into cash shop, the screen turns black, stays black for about 30seconds to 1 min and the proceeds to exit to the server selection saying cannot connect to the game server. All of my characters are experiencing same issues. AFTER IT FINALLY WORKED AND AFTER I CHARGED MONEY THROUGH PAYPAL, SAME THING IS GOING ON ONCE AGAIN
Character name: AMGgt65
Character level: 13
Character job: Mercedes
World name: Bera
Date and time of the incident: 6/12 until now after two maintanenece.
Brief bug summary: Cash shop crashes and brings me to world selection
More details: I bought 20,000nx and then wouldnt let me go back into the cash shop afterwards. i bought a vip face and hair coupon and cant use it.
Character name: Abocavo
Character level: 136?
Character job: Luminous
World name: Reboot
Date and time of the incident: 6/14/19 3am? maybe
since I recharged NX when I enter the cash shop I get out of the game could help me solve that problem
Bug type: Cash Shop
Brief bug summary: Cannot access the Cash Shop after purchasing NX Credit
More details: After the purchase of 30k NX Credit, I was rendered unable to access the CS on any character. I was able to use it just fine before the purchase.
Steps to reproduce: Check to make sure you can access the Cash shop, then buy NX Credit on Nexon's website.
Character name: Savail
Character level: 218
Character job: Explorer magician (Bishop)
World name: Reboot
Date and time of the incident: June 12th 2019 (after 1pm - 2pm)
Also yeah still can't access the CS.
Brief bug summary: Whenever I attempt to go into cash shop, the screen turns black, stays black for about 30 seconds to 1 min then it goes to either enter the world screen or Client shuts down
Character name: Xpressos
Character level: 145
Character job: Mercedes
World name: Bera
Date and time of the incident: 6/15/2019 - 3:47pm EST
TL;DR loading NX into your account (buying online through PP) is causing the cash shop to disconnect players
Bug type: Cash Shop
Brief bug summary: Cannot access the Cash Shop after purchasing NX Credit
More details: After the purchase of 10k NX Credit, I was rendered unable to access the CS on any character. I was able to use it just fine before the purchase.
Steps to reproduce: Check to make sure you can access the Cash shop, then buy NX Credit on Nexon's website.
Character name: nashagui
Character level: 18
Character job:kanna
World name: Reboot
Date and time of the incident: June 14th 2019 (5am - 8am)
June 16th 2019 1AM still can't access the CS.
Bug type: Cash Shop
Brief bug summary: Cannot access the Cash Shop after purchasing NX Credit with Paypal
More details: I bought 10,000 NX via Paypal in the Cash Shop and ever since then my game crashes whenever I try to enter the store.
Character name: Kaririiin
Character level: 40
Character job: Explorer Warrior
World name: Reboot
Date and time of the incident: June 12-16 at various times
I cannot access the store even after the update.
It's my first purchase of NX, I bought 20k and now I can not connect to the cash shop either, it's exasperating !!
Can you please fix it?