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On the DMT compensation for Reboot
For context, I am speaking as a returning player who has saved up all their mesos for the failed DMT as well as the second failed DMT.
After saving 5bil for the first DMT, I entered on the first time slot and entered the cash shop, which proceeded to disconnect me and I wasn't able to cube.
During the second time slot, I could only cube once per ten minutes. I spammed additional cubes in the hopes of them going through; I lost mesos and ineffective cubes as well. I eventually resulted to changing channels after every successful cube; this was a ridiculous user experience.
I resorted to saving up my cubes as I believed Nexon would compensate us with a second DMT, which we ended up getting.
The Maple Memo stated that they had "code optimized" and had looked into the problem deeply.
We got the second DMT. It was better alright - you could cube once every 7 minutes now. Is this what I expect when I'm playing a game?
Cancelled after the first time slot as the team realized they messed up.
Now I'm sitting with months of prudence and forethought wasted, of saving wasted, essentially because Nexon could not deliver an event twice.
I was optimistic after the Memo came out on adequate compensation. Fellow players assured me I could not expect much. We got the second DMT. It was insultingly awful.
I held out hope for adequate compensation. Surely Nexon would listen to the torrents of complains on the forum and discord? People were expecting legendary scrolls. After all, gaining unique during a stable DMT averaged about per say 7 cubes? That's the equivalent of farming ursus 3 times on a single day - a total of 10 minutes.
Instead, I log on today and read this "compensation note" by "the maplestory team" by ColonelPanic. It mentions "they took the potential for server disruptions". That "you could not make the necessary improvements on such short notice", that "you apologize".
All these words are meaningless when you consider the compensation. You messed up once, promised a stable "second event", and messed up again. Rewarding us with inadequate, insultingly out-of-touch, bad compensation is a slap in the face to all players who have supported the company!
This event has made me realize how naive I was. Surely these people who talk negatively about Nexon are teenagers who criticize in an attempt to look cool? Wrong. It's because they've given up on the company. They've seen how Nexon doesn't listen about the players' problems. It's responses like these, filled with attempts at casting away blame and absolving all responsibilities that show what kind of "team" the Nexon folk are.
Please consider changing this "compensation".
It's the right thing to do, and your playerbase will commend you for it. Unique potentials mean nothing for players. Possible avenues of compensation could be 24 hour DMTs next weekend, or several legendary scrolls. An additional cube sale. All these ideas would be better than 2 unique potentials and a bunch of useless buffs that could be obtained in a day of any off-the-mill event.
After this compensation and the awful familiar revamp, the community's perception of Nexon will be at an all-time low. You can lift it. Please. It's the right way forward.
For other members, please post your thoughts. Your voices need to be heard and this forum is the best avenue to do so.
- Do you agree with my sentiments?9 votes
Yes 89% (8 votes)
No 11% (1 vote)