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Check out the v.270 Ride the Lightning patch notes
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Star Enhancement Scrolls destroying Equipment
I had a 5 star enhancement scroll I got from one of the events and thought hey I'll save myself some mesos by using this to get to 5 stars and then enhance after. I spent many rewards points getting safety scrolls so I wouldn't lose a spot if the spells trace enhancement failed. Also spent a lot of mesos getting clean slate scrolls to recover some of the lost spots and took many months to get it fully enhanced. I had an Absolab Bandit Suit that I had 14 30% spell trace enhancements on with Legendary potential and decent Bonus Potential. I used the scroll and it destroyed the item. No where in the description did it say it had a chance at destroying the item. I never would have risked that for 4 stars. I don't suggest anyone using them for this reason. To the developers of Maplestory, you really should have that in the description. I submitted a ticket hoping that I would get my suit returned to me and was told sorry that is part of the upgrade system. I am beyond upset about it and have decided to give Maplestory a break for a while because it really angers me that it happened. I could understand if I knew there was a chance it would get destroyed and I decided to risk it but I did not. Anyone else have this same thing happen or is it just my bad luck?
Comments
You should reopen the ticket and insist they check the game logs. If a 100% scroll fails they need to restore your item.
(As an aside, overalls are inferior to CRA Top+Bottom. There's a reason Absolab overalls are so cheap, compared to other Absolab armor pieces like shoes and gloves.)