[New Users] Please note that all new users need to be approved before posting. This process can take up to 24 hours. Thank you for your patience.
Check out the v.234 Destiny: Homecoming Patch Notes here!
If this is your first visit, be sure to check out the Forums Code of Conduct: https://forums.maplestory.nexon.net/discussion/29556/code-of-conducts

Game Installation Failed?

CirexCirex
Reactions: 200
Post: 1
Member
edited December 2016 in Tech Support
So after the maintenance i relogged into the Nexon Launcher like it said, and there was an update, but when ever i try to do the update, it tries to Verify several times and then says "This product cannot be installed."

Not sure what the problem is.

Comments

  • BertusBertus
    Reactions: 420
    Posts: 12
    Member
    edited December 2016
    Same problem here... And yet again after a patch we cannot login..
  • KingStarfireKingStarfire
    Reactions: 1,785
    Posts: 293
    Member
    edited December 2016
    you might have to delete and reinstall then patch it
  • Sweetheart123Sweetheart123
    Reactions: 1,285
    Posts: 204
    Member
    edited December 2016
    try shutting down your comp and restarting
    seems to me like you gave corrupted ddls
  • tibbersthotibberstho
    Reactions: 100
    Posts: 6
    Member
    edited December 2017
    Bertus wrote: »
    Same problem here... And yet again after a patch we cannot login..

    i already did that.. and it had the same error...
  • PumpkinshellsPumpkinshells
    Reactions: 785
    Posts: 8
    Member
    edited December 2017
    Since the Maintenance I've not been able to get onto the game. I get the character selection and do my PIC but then it comes up with a message saying "Having trouble logging in, and to log onto the game from the main Nexon website". I have never had trouble with the maintentance before but what a time right in the middle of the Burning Event and the Step-Up Event. Thanks for ruining the Events for me...that's all I can say!
  • MaxthebaseMaxthebase
    Reactions: 600
    Post: 1
    Member
    edited May 2018
    i was gone for like a year and it keeps saying "product cannot be installed " and its annoying me alot! idk what to do!