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Can we get transparency or best steps for reports
But I love telling people to get one used Karma Koin card, tears of the butthurt, three hairs from Patrick Stewart's head and find the incantation to summon the Godly GMCares4Players that escaped downsizing by hiding as one of the Billing people coming up with pay2win items. it's not true but the absurdity makes it funny
Not sure how true it is... but it seems the most logical thing to how long it takes them to investigate.
When reporting via ticket on the website, is a list of hacker IGNs with the time, channel, map & type of hacking sufficient enough for a report- or would screenshots of each hacker be better proof? What type of proof is so incriminating to Nexon that it would result in an instant ban?
Which type of report gets investigated faster, in game report or ticket report?
I'm curious :P
"We're totally investigating all the reports"
Players in game are watching people get away with it for months and months something is broken in the process somewhere.
personally I think the ingame reporting was disabled but kept as a meso sink. Go with the website reporting with pictures and information.
I'll stick to the ticket system then
Cool game tbh.
Also, no evidence you submit is "so incriminating that it would result in an instant ban." Evidence can be, and has been, faked. Even videos. So no matter what you submit, a GM has to go observe the cheater in-game, for them to get banned.
Your screenshots and videos can help by pointing out what the GM should be looking for, but that's it.
I see anything to be more helpful than nothing. Even if it's just a picture (I had a picture of a vac-hacker sucking up items into a spiral which got attention quick, unpleasant attention but quick attention) even that will give a better idea of what to look for and more information on Where to look if you have your map up.
Already do vids but live streaming is different. Even if it's faked Nexon can easily check if it's real or not based on the information that is available to them.