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Can you get account back from a permanent ban?
Hi, I received a permanent ban on last March. I was playing the game just like any other days, so I still don't know why I got the ban.
I was playing with my main character, and I logged out to train my other character. When I tried to log in, suddenly a ban message came up.
I submitted multiple tickets regarding this, however the answers were the same saying that they are not going to lift the ban.
It would've been better if they could show me a proof or tell me what I exactly did wrong so I can avoid it in the future.
Anyway, my question is: are players unable to play the game again after they get a permanent ban? Is there no way of getting released from the permanent ban?
Plus, has anyone experienced anything like this?