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problem for enter a the game - auction house-etc

Comments

  • Member Okhura
    Okhura
    Reactions: 4,185
    Posts: 594
    Member
    edited April 2018
    Hey, we've forwarded the issue.
    Has anyone contacted their ISP as it may be an issue with them?

    Also has anyone sent a ticket to Customer Support?
  • Member Gowther
    Gowther
    Reactions: 200
    Posts: 2
    Member
    edited April 2018
    ISP ? all the internet connection is ok...
  • Member Nyvor
    Nyvor
    Reactions: 1,720
    Posts: 128
    Member
    edited April 2018
    Okhura wrote: »
    Hey, we've forwarded the issue.
    Has anyone contacted their ISP as it may be an issue with them?

    Also has anyone sent a ticket to Customer Support?

    Ya, i can play any other online game just ok but having constantly DC problems with maplestory as stated above.
  • Member DERUSEDX
    DERUSEDX
    Reactions: 100
    Posts: 4
    Member
    edited April 2018
    Okhura wrote: »
    Hey, we've forwarded the issue.
    Has anyone contacted their ISP as it may be an issue with them?

    Also has anyone sent a ticket to Customer Support?

    I tested with 2 ISP and I had the same problem, all affected users have this error since Saturday.
  • Member Okhura
    Okhura
    Reactions: 4,185
    Posts: 594
    Member
    edited April 2018
    Ok thanks.
    Did anyone send a ticket about this?
  • Member DERUSEDX
    DERUSEDX
    Reactions: 100
    Posts: 4
    Member
    edited April 2018
    Okhura wrote: »
    Ok thanks.
    Did anyone send a ticket about this?

    not yet
  • Member Mininita
    Mininita
    Reactions: 200
    Post: 1
    Member
    edited April 2018
    same problem, since 14/04/18 fail event :(
  • Member Catrific
    Catrific
    Reactions: 100
    Post: 1
    Member
    Okhura wrote: »
    Ok thanks.
    Did anyone send a ticket about this?

    I did send a ticket but got a generic response.
  • Member Okhura
    Okhura
    Reactions: 4,185
    Posts: 594
    Member
    edited April 2018
    Catrific wrote: »
    Okhura wrote: »
    Ok thanks.
    Did anyone send a ticket about this?

    I did send a ticket but got a generic response.

    Can you check your forum messages please :)
  • Member Nyvor
    Nyvor
    Reactions: 1,720
    Posts: 128
    Member
    edited April 2018
    Already did
    Request #620057
  • Member Okhura
    Okhura
    Reactions: 4,185
    Posts: 594
    Member
    edited April 2018
    Nyvor wrote: »
    Already did
    Request #620057

    Can I get a character name?
  • Member mrpanther95
    mrpanther95
    Reactions: 200
    Post: 1
    Member
    edited April 2018
    since 14/04/18, I have the same problem :(
  • Member lllAlonsolll
    lllAlonsolll
    Reactions: 830
    Posts: 21
    Member
    edited April 2018
    .
  • Member Nyvor
    Nyvor
    Reactions: 1,720
    Posts: 128
    Member
    edited April 2018
    Okhura wrote: »
    Nyvor wrote: »
    Already did
    Request #620057

    Can I get a character name?

    Sure,
    "Nibor"
    is one of my characters, but is seems to works fine since one day before the maintenance, and not just for me but for many of my buddies.
  • Member, Private Tester AKradian
    AKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited April 2018
    Nyvor wrote: »
    Okhura wrote: »
    Nyvor wrote: »
    Already did
    Request #620057

    Can I get a character name?

    Sure,
    "Nibor"
    is one of my characters, but is seems to works fine since one day before the maintenance, and not just for me but for many of my buddies.

    So everything is ok now for you and your buddies?

    Can anyone who still has problems please post their Request # and character name?
  • Member Nyvor
    Nyvor
    Reactions: 1,720
    Posts: 128
    Member
    edited April 2018
    AKradian wrote: »
    Nyvor wrote: »
    Okhura wrote: »
    Nyvor wrote: »
    Already did
    Request #620057

    Can I get a character name?

    Sure,
    "Nibor"
    is one of my characters, but is seems to works fine since one day before the maintenance, and not just for me but for many of my buddies.

    So everything is ok now for you and your buddies?

    Can anyone who still has problems please post their Request # and character name?

    Yes, I'm not sure if something has been done or even if hackers had to do something with that but my allies can confirm that everything is ok from now on.