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new bird mount from gacha not working
Bug type: new mount from gachapon added on the April 11th maintenance is not adding to mounts list
Brief bug summary: tried using "Permanent Eclipse Bird Mount Coupon" i got from gachapon and it gives me an error message saying "Something went wrong. Try again later"
Steps to reproduce: just try using it and it won't be added
Character name: Ckuchillo
Character level: 240
Character job: Night Lord
World name: Kradia
Date and time of the incident: 4/11/19 around 4 pm east time
Comments
Would love to see
Character Name GerardReve
Server: NA Reboot
Thanks in advance for your trouble
Character level: 233
Character job: Angelic Buster
World name: Bera
Date and time of the incident: 4/14/19, 2:06 PM EST
--EDIT: Adding the mounts I had issues with
Permanent Shopping Cart Mount
Permanent Cat Cushion Mount
We are currently looking into the issue where mount coupons cannot be used. T.T
Please do continue to list out the mounts that you experience the same issue with!
Permanent Cat Cushion Mount Coupon from Gachapon
Kid Cloud Mount (Permanent)
Flying Bed Mount (Permanent)
1-Permanent Bling bling heart mount coupon
2-Permanent spring breeze mount coupon
Demon Mask Mount
Viking Coupon
Brief Bug Summary: Attempted to use Hog mount and Demon Mask mount I received from quests but it gives me an error saying "Something went wrong. Try again later."
Steps to Reproduce: Try using it and it won't be added.
Character Name: Mochiuu
Character Level: 152
Character Job: Bishop
World Name: Reboot
Date and Time of the Incident: 4/20/19 @ 12:00AM
The mount coupons should work after yesterday's maintenance. (My Spring Creature Mount works now as well!!!)
Please let us know if you are still experiencing this issue.