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Marvel coupons giving wrong items
05/27/2019 Fafnir Big Mountain YYWDDFLBWTUDYWCN5L Redeemed Fafnir Big Mountain
05/27/2019 Hair Style Coupon (REG) YDQH253QY2YTZVEWNT Redeemed Red Cube
05/27/2019 Gachapon Ticket YXUWPDF7DCEM3SBG2U Redeemed Summerroid (M) Coupon
05/27/2019 Evolution Two-handed Weapon ATT Scroll (2) YCBEHXNZAQJCSU2VU8 Redeemed Evolution Two-handed Weapon ATT Scroll (2)
05/27/2019 Royal Face Coupon (5) YLVS3U2VFXBH84DDLF Redeemed 6h 2x Exp Coupon
The first item name is what it should have given the 2nd one is what i got.
Comments
Could you please list which items you were trying to redeem and what you got instead (like the opening post of the thread did)?
Also, I can't help but wonder why you kept redeeming after you could see things were not as they should be. I'd have stopped and made a ticket after one or two.
what else am i gonna do, ask for a refund LMAO. i had already spun and got the codes, am i magically supposed to know half of them are bugged? there's also no way to check what they actually redeemed into on the player end so i cant really say which ones precisely turned into what, but MOST turned into safety gems/respawn passes/2x exp/drop coupons of varying durations and one turned into an abso archer shoulder/gachapon ticket. these ones i def remember not turning into the right things. also one code just flat out doesn't work at all (for a PSOK), it just gives an error in cash shop and boots you out of it.
05/27/2019 All Stars Hair Coupon YP3BC4SBK47NH9AF33 Redeemed
05/27/2019 Bonus Potential Cube (11) YJQ5AXH3DULNYU5EQM Redeemed
05/27/2019 Red Cube Y83FRXK2RDKV98LCVG Redeemed
05/27/2019 3 Star Enhancement Scroll YP4LZJKLUCJS5T33PN Redeemed
05/27/2019 Shield Scroll Y9TLTWD297U9V3VDX6 Redeemed
05/27/2019 Shield Scroll YABSDW2C3VKD54VYTY Redeemed
05/27/2019 Evolution One-handed Weapon ATT Scroll (2) YMERJF2SYA6HWT6VCX Redeemed
05/27/2019 Fafnir Rapid Katara YJGX99C6MJ9MNSA7F2 Redeemed
05/27/2019 Winter Surprise Style Box Y39CFQUXCFMNMWN4PW Redeemed
05/27/2019 Special Bonus Potential Scroll YQHCE26BFJK4FXAHQR Redeemed
05/27/2019 Fafnir Risk Holder YLPCJW9ZT23Q46SXCW Redeemed
Items like 11 gachapon tickets were giving me 150% exp booster
and Premium boxes = 1 gachapon ticket
Same thing happened with bonus cubes = 1 gachapon ticket
05/27/2019 Gachapon Ticket (11) YKR7LHDBUPCCVSU2P5 Redeemed
Some of the items came out as intended, but a large majority came off as something else.
I took screenshots of the marvel machine coupons as well as the items in my inventory if neeeded for more proof
Given to my character on Bera
Ign - AmateurEx
Items That Came Out as Something Else-
9th Anniversary Prime Scroll for Two-Handed Weapon (3) > Evolution Two-handed Weapon Magic ATT Scroll (2) - YSGA8MWTVB4KR9T4XT
Guardian Scroll > EXP Booster (4hr) - YE8ERQAGCEPZ87DTY7
St. Patrick's Day Surprise Style Box > Fearless Pendant - YQG7ZFZQ62T79XC4PT
Nautilus Hair Coupon (F) > Special Potential Scroll - YM4ZE2CDLEB83XEQV4
Bonus Potential Cube > Gachapon Ticket (1) - YQFJ85DGNLAYU7BBH5
Princessroid Coupon > Use Tab 4 Slot Coupon - YVKDW8AAJZDBA9MHAV
Items That Came Out as Intended-
Absolab ARcher Shoulder - YVG733BBSPSY4Y7DT2
Evolution Two-handed Weapon ATT Scroll (2) - YKZ5QUNXNBLL22DUU5
Fearless Pendant - YDPK5NG7Q5FMPSNVAP
Evolution Two-handed Weapon ATT Scroll (2) - YBV2ZJW88R7RPTF8HF
Safety Gem - YDHDMJKSPBE479QUJ7
Gachapon Ticket (50) - Y9A24FHP5NA9JT5SMM
Apparently, the prizes you win are not the actual prizes when redeemed. I redeemed 6 codes which gave me completely different items then shown in the vault. For instance, instead of a halloween surprise style box, i was given two scrolls. This has been happening to numerous players. We spend real hard earned money on this gamble, only to realize the prizes we win are actually fakes. Should we be given refunds?
I do agree though that they should refund or swap the item for the real item, I wish you good luck.
I would raise an issue through customer support and show screenshots in your ticket as to what code you redeemed, what it said it was for, and then what you actually got.
2 Halloween CSS turned into scrolls
5 black cubes turned into 1 use slot expansion
11 gach turned into scrolls
not redeeming anymore codes. Gotta love when the $$ RNG glitches.
Items that came out correctly:
05/28/2019 Beauty Album Hair Slot Expansion (3) YPKST75RN4ND9S9UV5 Redeemed
05/28/2019 4 Hours 2x Drop Special Card YKMNXD9SXYW9N28WGY Redeemed
05/28/2019 Magnificent Lotus Soul YQLJXZACW2DXN2874S Redeemed
Items that did not come out correctly:
05/28/2019 Red Cube - YBPFK53PFNW8RS23CM / Received a 4 hour 2x EXP coupon.
05/28/2019 Bonus Potential Cube (11) - YCE9DWXPTE9QTUY7EW / Received an Absolab Archer Shoulder
05/28/2019 Set-up Tab 4 Slot Coupon - YKV4CXFMCBKKP44ZKG / Recieved a (F) TOP Schooldroid coupon (Upgraded but eh)
First, we apologize for the inconvenience.
Marvel Machine will not be available from10:00 PM - 10:30 PM PDT today in order to disable these codes that have been providing the incorrect items.
For the players who have already received the Incorrect items, we plan to look into the issue and provide them with the correct items afterward. T.T
EDIT: Marvel Machine maintenance has been postponed to tomorrow, May 28th. We apologize for the sudden delay.
Fusion Anvil YRK324RFNQ4EE5SNCL -- True
Scarlet Shoulder YFSV5BGYBCC2ETQPAQ -- True
Magnificent Crimson Queen Soul YNBYSYMTSL6LB4K6FG -- True
Winter Surprise Style Box YC22ZAWMQ8W7EXJDGQ -- False -- Fusion Anvil
Onyx Apple (50) YSYX89S5396NF5UNKS -- False -- Gachapon Ticket (1)
Evolution One-handed Weapon Magic ATT Scroll (2) YAYLKXFGVL3NW8T9UZ -- True
Black Cube Y495UFK3YA4SM6NF77 -- True
Beauty Album Hair Slot Expansion (3) YFVGKWVNNCQFL2EXN7 -- True
Premium Surprise Style Box YESA4BQTDFTMT2E9CL -- False 2-hour 2-EXP Special Coupon
All Stars Hair Coupon Y22YGVTK4XCW3SYXRP -- False -- Equip Tab 8 Slot Coupon
Been a F2P player for so many years on this game and I finally decided to try Marvel Machine due to some friends suggesting me and I get this done to me instead.
i thought im the only one...
ive redeemed so many items and i got like: exp coupons,anvils and crap like that...
please refund us or give the correct items....
You will receive the correct items for the coupons that have not been redeemed already and onwards.
As mentioned above, for the players who have already received the incorrect items, we plan to look into the issue and provide them with the correct items afterward.