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NX Item in auctionhouse disappears after [Relist]

JezJez
Reactions: 1,380
Posts: 226
Member
edited August 2019 in Bug Reporting
did this happen to any one else in the new worlds? i went to auction house and clicked relist on my Cat Lolita Hood and it said "failed due to unknown error". the cat lolita hood listing says its "complete receive" but the item is not listed, and is not in my inventory, or in unclaimed items, it is gone. what do?

submitted a ticket btw #857507

Comments

  • vCHANELvvCHANELv
    Reactions: 420
    Posts: 19
    Member
    edited August 2019
    I don't see five cash items either. Click again...Press Sell and.... I can't see it anywhere.
  • JezJez
    Reactions: 1,380
    Posts: 226
    Member
    edited August 2019
    vCHANELv wrote: »
    I don't see five cash items either. Click again...Press Sell and.... I can't see it anywhere.

    :( i knew they wouldnt get through this with out something happening
  • vCHANELvvCHANELv
    Reactions: 420
    Posts: 19
    Member
    edited August 2019
    I can't see it. I'm trying to get back to the game......Let's wait and see.
  • JezJez
    Reactions: 1,380
    Posts: 226
    Member
    edited August 2019
    well i tried relogging too, the item has just vanisshed
  • vCHANELvvCHANELv
    Reactions: 420
    Posts: 19
    Member
    edited August 2019
    I am sad and disappointed.......
  • JezJez
    Reactions: 1,380
    Posts: 226
    Member
    edited August 2019
    vCHANELv wrote: »
    I am sad and disappointed.......

    yep, well i submitted a ticket about it... guess just wait and see if they address it
  • OutLawPanda3OutLawPanda3
    Reactions: 200
    Posts: 4
    Member
    edited August 2019
    Hello after the new update i logged in my account and wanted to list again my selling items but when i tried it noticed my "Error try again" i tried and then it says complete receive but it didn't appear in my inventory and not in my sell listings i lost for about 4 perm NX items could u fix it or try to help me because its really sad.
    i don't want to try more because i will lose more items then :(
    Please Help me
  • JezJez
    Reactions: 1,380
    Posts: 226
    Member
    edited August 2019
    yep, same here, i made a thread about it too,
    http://forums.maplestory.nexon.net/discussion/25697/nx-item-in-auctionhouse-disappears-after-relist
    and submitted a ticket, no response yet
    OutLawPanda3
  • AKradianAKradian
    Reactions: 39,025
    Posts: 5,887
    Volunteer Forum Moderator, Private Tester
    edited August 2019
    Auction House has been shut down, to investigate this issue.
  • vCHANELvvCHANELv
    Reactions: 420
    Posts: 19
    Member
    edited August 2019
    Nexon management, please. The salon hasn't opened since Beauty event after the first Monday. .Why? I've been like this since the beauty day event. Salon that stores and changes hair in my inventory.I can't open it. I can try to reconnect after last Monday. I can click, but t…......After this patch, I was hope......is open but Not yet. What should I do? Tell me how.......please...
  • AKradianAKradian
    Reactions: 39,025
    Posts: 5,887
    Volunteer Forum Moderator, Private Tester
    edited August 2019
    vCHANELv wrote: »
    Nexon management, please. The salon hasn't opened since Beauty event after the first Monday. .Why? I've been like this since the beauty day event. Salon that stores and changes hair in my inventory.I can't open it. I can try to reconnect after last Monday. I can click, but t…......After this patch, I was hope......is open but Not yet. What should I do? Tell me how.......please...

    Contact Customer Support at http://support-maplestory.nexon.net
  • vCHANELvvCHANELv
    Reactions: 420
    Posts: 19
    Member
    edited August 2019
    I was going to submit the request, but it's all offline....What should I do? Please tell me how..I'm EDT Time....So, can I wait an hour?It's 12:12 p.m., so it's not until now.....
  • GhibleeGhiblee
    Reactions: 2,935
    Posts: 403
    Administrator, Moderator, Nexon
    edited August 2019
    Hello,
    Just made an announcement concerning this issue.
    We are looking to fix this issue and send a replacement of the missing items to the affected players.
    We'll update when we can. :)

    http://forums.maplestory.nexon.net/discussion/25710/auction-house-nx-item-update?new=1
  • JezJez
    Reactions: 1,380
    Posts: 226
    Member
    edited August 2019
    Ghiblee wrote: »
    Hello,
    Just made an announcement concerning this issue.


    thank you
  • OutLawPanda3OutLawPanda3
    Reactions: 200
    Posts: 4
    Member
    edited August 2019
    The problem seemed to be fixed but what about the missing items?
    what is the processes to get it back or something else ?