I realize you have to try and pretend your game is playable for some people to save your own face, but the fact that no one has been able to play this game for 3 solid days now is a blatant disregard for your loyal customers. Not only that, but the fact that you act as if it's a "portion" of the community experiencing these issues is a slap in the face to every person who plays this game. I have been playing MapleStory since it's original Beta release in like 2003 or 2004, and this is without a doubt the worst maintenance state I've ever seen this game in. Get your act together and do what's necessary to keep the game stable, whether it be hiring actual competent employees or weeding out the imbeciles providing the latest patches. You're destroying your player base each day this nonsense goes on.
For many of your players, MapleStory is a means of escaping daily stresses and allowing themselves to immerse in a world where they can be a part of a community and feel as though the company they sink hard earned money into is allocating that money in a way that's beneficial to them as a player. With your consistently laggy gameplay, disregard for glitched and important quests, and lack of swift acknowledgement of your core game issues (just to name a few,) you are making all of these people feel as though their monetary and otherwise loyal commitment to this game is unappreciated. Instead of fixing these issues, you throw 2x events and in-game "compensation" at people as if it's what your players want. It's an extremely bad look for you as a company. I for one, if given the chance, would vote to have the servers taken down for an extended period of time (even a week+) to have these core issues addressed and release a stable version of the game we've all grown up with and come to love over the years. Otherwise, just close down your game permanently and cut your losses. It's clear you've thrown in the towel long ago.
Take this as you will. Some may disagree and that's perfectly fine, but I'm sure a majority of people will agree that these issues are a LOT bigger than you make them out to be.