At least my request is to put more attention and investigate it.
I am also disappointed in the way reports are handled, Recently i reported a person WITH video evidence of them in a party with a hacker while the hacker used full map attack, The ticket response i got said they would investigate but cant give any info, Now i see the same person today and they are almost level 250... Great "investigation"
To stay on topic , Its like Sharp4U said, The time they take to look into bugs tends to be a lot longer than anticipated or longer than it should be to fix a bug.
To be able to log into different accounts/regions would save a lot of people the hastle of having to log out of the nexon launcher everytime they would want to change, The old nexon launcher is still my favorite and most likely for ever be my favorite.